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Description
Customer Alliance was founded in Berlin in 2009. Since then, thousands of chain and independent hotels around the world have teamed up with Customer Alliance's 90+ employees. They work together to improve their online reputations and increase their revenue. One industry-leading solution allows hotels to collect, distribute, analyze, and report on their guests' reviews across the internet. This gives them an insight into their hotel’s performance. This allows hotels to better understand their guests and increase their revenue.
Description
Alliance leaders can utilize specialized software designed to enhance and expand their partnership ecosystems, putting their collaborators at the forefront. Discover how allianceboard optimizes the effectiveness of alliances and ecosystems for businesses, regardless of size or sector. Say goodbye to the outdated practice of using separate spreadsheets for each alliance; instead, consolidate all partnerships in a single platform. This tool enables secure, real-time collaboration with partners, fostering increased alignment, trust, and adaptability. Additionally, it allows for proactive management of risks and the formulation of mitigation strategies for both alliances and individual partnerships. Users can efficiently handle bi- or multi-lateral partnering opportunities while also visualizing evaluations and health assessments. By establishing a robust and sustainable alliance function infrastructure, organizations can streamline their processes. Ultimately, decision-making is expedited as all collaborations and opportunities are managed cohesively across various teams within one central location. This holistic approach not only simplifies management but also enhances the overall effectiveness of alliances.
API Access
Has API
API Access
Has API
Integrations
Facebook
Pricing Details
79.00€ / month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
CA Customer Alliance GmbH
Founded
2009
Country
Germany
Website
www.customer-alliance.com/en
Vendor Details
Company Name
allianceboard
Founded
2017
Country
Canada
Website
www.allianceboard.com
Product Features
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Product Features
Partner Relationship Management (PRM)
Asset Management
Business Plans
Channel Marketing Automation
Collaboration Tools
Compliance Management
Deal Management
Deal Registration
Lead Generation
Lead Sharing
Partner Onboarding
Partner Portal
Performance Metrics
Rewards Programs
Workflow Management
Reporting
Customizable Dashboard
Data Source Connectors
Drag & Drop
Drill Down
Email Reports
Financial Reports
Forecasting
Marketing Reports
OLAP
Report Export
Sales Reports
Scheduled / Automated Reports