Customer Alliance Description
Customer Alliance was founded in Berlin in 2009. Since then, thousands of chain and independent hotels around the world have teamed up with Customer Alliance's 90+ employees. They work together to improve their online reputations and increase their revenue. One industry-leading solution allows hotels to collect, distribute, analyze, and report on their guests' reviews across the internet. This gives them an insight into their hotel’s performance. This allows hotels to better understand their guests and increase their revenue.
Customer Alliance Alternatives
SiteMinder's online hotel booking engine is highly-converting and allows you to increase bookings on your hotel website while reducing dependence on third-party sales channels. Get more direct online bookings without any commission. Make it easy for your guests to book. It's a simple 2-step process. Mobile-friendly, so guests can book from any device. Modern and sleek design allow you to visually present the hotel's offerings in the best possible way. Automated entry eliminates manual entry and guesswork. SiteMinder's platform helps you reach, attract and convert more visitors. SiteMinder's #1 ranking Booking Engine brings the demand right to your door. This is your chance to take control of your hotel bookings.
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Smoobu is an all-in-one vacation rental management software that streamlines operations through a centralized Property Management System (PMS). This powerful command center allows for the professional oversight of all short-term rental operations from a single dashboard. By utilizing a high-speed Channel Manager for real-time calendar synchronization across all major booking platforms, Smoobu ensures accurate availability, effectively preventing double bookings and protecting your reputation.
To scale your business, the Booking Engine and integrated Website Builder empower you to drive direct bookings and maximize total revenue. Hosts can further automate their workflow with a Guest Communication module that sends personalized messages and provides a digital Guest Guide for an elevated experience. With Dynamic Pricing to optimize nightly rates and detailed Statistics for performance tracking, Smoobu is the ultimate tool for managing everything—from individual apartments to boutique hotels—in one efficient, high-performance hub.
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HotelFriend
HotelFriend is a cloud-based software for hotel management. It simplifies the process of serving guests and makes their stay more enjoyable by automating the organization of work, direct sales of rooms and services, as well as the management of work. It allows you to manage your sales online from any device anywhere in the world, analyze guest behavior, and increase the income.
We make sure that you are 100% in compliance with the latest regulations, including GoBD, TSE, GDPR, and DSFinVK. Start your journey with a trusted team of innovators who are here to put you at the center of what you do.
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Guestmeter
Guestmeter.com is the one-stop solution for all your reputation and guest feedback needs. You can use Guestmeter.com online to manage your reputation and conduct guest satisfaction surveys. It allows you to interact with guests and manage online reviews on Tripadvisor, Booking and Hostelworld, Zomato and Yelp. Our mobile app allows you to manage guest feedbacks from anywhere you are. You can also receive real-time alerts so you can quickly take action to ensure your guests leave your business happy.
Are you not yet a customer? Visit www.guestmeter.com to request a demo.
The key features of Guestmeter app are:
SOLUTION FOR GUEST SATISFACTION QUESTION
- Send a post-stay e-mail or international SMS survey to increase your online reviews on Tripadvisor, Bookings, Hostelworld and Zomato.
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Pricing
Pricing Starts At:
79.00€ / month
Free Trial:
Yes
Integrations
Company Details
Company:
CA Customer Alliance GmbH
Year Founded:
2009
Headquarters:
Germany
Website:
www.customer-alliance.com/en
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Product Details
Platforms
Web-Based
Types of Training
Live Training (Online)
Webinars
Customer Support
Business Hours
Online Support
Customer Alliance Features and Options
Reputation Management Software
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Customer Alliance User Reviews
Write a Review-
I just works! the support team is awesome and super helpful! They go above and beyond to make things work for me! They also engage their product people directly with me when needed!
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