Customer Alliance Description
Customer Alliance was founded in Berlin in 2009. Since then, thousands of chain and independent hotels around the world have teamed up with Customer Alliance's 90+ employees. They work together to improve their online reputations and increase their revenue. One industry-leading solution allows hotels to collect, distribute, analyze, and report on their guests' reviews across the internet. This gives them an insight into their hotel’s performance. This allows hotels to better understand their guests and increase their revenue.
Customer Alliance Alternatives
Smoobu
Smoobu is an all-in-one vacation rental management software that streamlines operations through a centralized Property Management System (PMS). This powerful command center allows for the professional oversight of all short-term rental operations from a single dashboard. By utilizing a high-speed Channel Manager for real-time calendar synchronization across all major booking platforms, Smoobu ensures accurate availability, effectively preventing double bookings and protecting your reputation.
To scale your business, the Booking Engine and integrated Website Builder empower you to drive direct bookings and maximize total revenue. Hosts can further automate their workflow with a Guest Communication module that sends personalized messages and provides a digital Guest Guide for an elevated experience. With Dynamic Pricing to optimize nightly rates and detailed Statistics for performance tracking, Smoobu is the ultimate tool for managing everything—from individual apartments to boutique hotels—in one efficient, high-performance hub.
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SiteMinder
SiteMinder's online hotel booking engine is highly-converting and allows you to increase bookings on your hotel website while reducing dependence on third-party sales channels. Get more direct online bookings without any commission. Make it easy for your guests to book. It's a simple 2-step process. Mobile-friendly, so guests can book from any device. Modern and sleek design allow you to visually present the hotel's offerings in the best possible way. Automated entry eliminates manual entry and guesswork. SiteMinder's platform helps you reach, attract and convert more visitors. SiteMinder's #1 ranking Booking Engine brings the demand right to your door. This is your chance to take control of your hotel bookings.
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HotelFriend
HotelFriend is a cloud-based software for hotel management. It simplifies the process of serving guests and makes their stay more enjoyable by automating the organization of work, direct sales of rooms and services, as well as the management of work. It allows you to manage your sales online from any device anywhere in the world, analyze guest behavior, and increase the income.
We make sure that you are 100% in compliance with the latest regulations, including GoBD, TSE, GDPR, and DSFinVK. Start your journey with a trusted team of innovators who are here to put you at the center of what you do.
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innRoad
innRoad is an award-winning hotel management software trusted by thousands of independent hoteliers across the globe. innRoad helps hoteliers save time, increase occupancy, and boost revenue. Their all-in-one property management system includes a high-converting booking engine, channel management with 100's of Online Travel Agent connections, revenue reports, credit card processing, and reservation management.
Hoteliers using innRoad have saved an average of $57 per month with innRoad payments and have seen a 20% increase in direct bookings from innRoad's booking engine and add-on features.
24/7 Live support, no hidden fees, new feature releases monthly, and unlimited training are among some of innRoad customers' favorite perks.
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Pricing
Pricing Starts At:
79.00€ / month
Free Trial:
Yes
Integrations
Company Details
Company:
CA Customer Alliance GmbH
Year Founded:
2009
Headquarters:
Germany
Website:
www.customer-alliance.com/en
Media
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Product Details
Platforms
Web-Based
Types of Training
Live Training (Online)
Webinars
Customer Support
Business Hours
Online Support
Customer Alliance Features and Options
Reputation Management Software
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Customer Alliance User Reviews
Write a Review-
I just works! the support team is awesome and super helpful! They go above and beyond to make things work for me! They also engage their product people directly with me when needed!
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