Astea Alliance Description
Alliance's latest version combines the expertise and experience of two service management industry leaders to offer our customers a field service solution that will allow them to deliver a customer experience that drives growth, reputation, and retention. Alliance provides a single solution that covers all aspects of the service lifecycle. It allows your company to share relevant data with all employees and create transparency among departments. Alliance streamlines the entire service lifecycle, from sales to delivery of services, invoicing, and reporting. Your employees will be able to streamline their workflows with a web-inspired user interface (UI). They can then focus on what they need to do their job.
Integrations
Company Details
Company:
Astea International
Year Founded:
1979
Headquarters:
United States
Website:
www.astea.com
Media
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Product Details
Platforms
SaaS
Windows
Type of Training
Documentation
Customer Support
Phone Support
Online
Astea Alliance Features and Options
Equipment Maintenance Software
Customer Database
Dispatch Management
Equipment Tracking
Inventory Control
Job Management
Maintenance Scheduling
Warranty Tracking
Work Order Management
Scheduling Software
Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Calendar Management
Class Scheduling
Employee Scheduling
Facility Scheduling
Group Scheduling
Interview Scheduling
Meeting Room Booking
Multi-Location
Online Scheduling
Payment Processing
Real-time Scheduling
Reservations
Resource Scheduling
Room Booking Management
Field Service Management Software
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
Maintenance Management Software
Asset Tracking
Billing & Invoicing
Calibration Management
Dispatch Management
Inventory Control
Inventory Management
Key & Lock Management
Mobile Access
Planning Calendar
Predictive Maintenance
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management
Service Dispatch Software
Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management
HVAC Software
Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management
Work Order Software
Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management