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Description
Customer Alliance was founded in Berlin in 2009. Since then, thousands of chain and independent hotels around the world have teamed up with Customer Alliance's 90+ employees. They work together to improve their online reputations and increase their revenue. One industry-leading solution allows hotels to collect, distribute, analyze, and report on their guests' reviews across the internet. This gives them an insight into their hotel’s performance. This allows hotels to better understand their guests and increase their revenue.
Description
We present incentives through customized messages tailored for each user, which enhances the chances of securing a booking directly on the hotel's website. Clients experience revenue boosts of 30% or more as a result of our efforts. By leveraging our services, hotels can effectively increase their revenue and optimize occupancy directly through their websites. Sometimes, achieving significant results can be surprisingly straightforward. Our dedicated team manages the entire installation process, allowing you to simply observe as your hotel’s direct bookings rise rapidly. Our intelligent notifications system is designed to help hotels enhance their online revenue by converting a greater number of visitors into guests. Utilizing AI technology, it aligns a user's booking intentions with the specific inventory priorities of the hotel. This innovative tool automatically synchronizes the booking intentions of your website visitors with your hotel's inventory needs, ensuring a personalized experience while maximizing occupancy rates. Moreover, our smart tool comprehensively grasps the unique booking intentions of each visitor arriving at your site, allowing for tailored engagement strategies that drive conversion.
API Access
Has API
API Access
Has API
Integrations
Avvio
Bookassist
Cendyn Booking Engine
Facebook
GuestCentric
HotelRunner
Hotelogix
Mews
Profitroom Booking Engine
RoomRaccoon
Integrations
Avvio
Bookassist
Cendyn Booking Engine
Facebook
GuestCentric
HotelRunner
Hotelogix
Mews
Profitroom Booking Engine
RoomRaccoon
Pricing Details
79.00€ / month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
CA Customer Alliance GmbH
Founded
2009
Country
Germany
Website
www.customer-alliance.com/en
Vendor Details
Company Name
Userguest
Country
Netherlands
Website
userguest.com
Product Features
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Product Features
Reservations
Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking
