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Description
Journey mapping tool for customer journey managers, CX professionals and CX specialists. Custellence's journey maps will help you present your customer journey in a professional, convincing way.
The software is designed to help you succeed in putting the pieces together.
Customer journey on the agenda for the management
1. Visually strong and persuasive customer case that will resonate with managers, stakeholders and other stakeholders
2. To test the rest of your organisation, be able to communicate key points about customer journeys
3. When walking through a customer's story and telling their story, feel confident
Custellence is a time-saving tool that gives you confidence through intuitive communication
Interface combined with the right amount journey mapping smartness.
It is simple and intuitive. You can create service blueprints and journey maps from the beginning - no need for manuals and without having to be a designer.
Description
Marketing Star simplifies the process of coordinating, launching, and evaluating impactful customer journeys all within a single platform. Enjoy a frictionless customer experience that stands out and elevates your multichannel marketing strategies. Engage your audience from various perspectives by connecting with them through email, SMS, WhatsApp, QR codes, and beyond. Develop adaptable communication strategies that guide customers toward conversion, regardless of the medium. Discover the transformative potential of multichannel marketing and achieve unprecedented conversion rates. Whether you want to create straightforward campaigns or design intricate multi-channel customer journeys, our reliable tools and dynamic personalization features have you covered. Enjoy the flexibility to build scalable campaigns that maintain customer interest at every stage of their journey. Effortlessly design and manage templates for emails, SMS, landing pages, and more without requiring any technical skills. Our user-friendly template builder not only enhances your productivity but also allows you to focus on crafting compelling content that resonates with your audience.
API Access
Has API
API Access
Has API
Integrations
Resulticks
WhatsApp
Pricing Details
$28.00/month/user
Free Trial
Free Version
Pricing Details
$100 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Custellence
Founded
2016
Country
Sweden
Website
custellence.com
Vendor Details
Company Name
Marketing Star
Founded
2021
Country
Singapore
Website
www.marketingstar.io
Product Features
Customer Journey Mapping Tools
Action Management
Attribution Modeling
Behavioral Analytics
Collaboration
Customer Profiles
Data Import / Export
Predictive Analytics
Surveys & Feedback
Templates
Product Features
Campaign Management
Channel Management
Contact Database
Email Marketing
Event Triggered Actions
Lead Management
Multi-Campaign
Creative Management
Billing & Invoicing
Client Management
Collaboration
File Sharing
Project Management
Task Management
Time Tracking
Customer Journey Mapping Tools
Action Management
Attribution Modeling
Behavioral Analytics
Collaboration
Customer Profiles
Data Import / Export
Predictive Analytics
Surveys & Feedback
Templates