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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

eZee Critique, a reputation management software, tracks, maps and responds to all hotel reviews from all platforms. This gives bookers a clear picture of the hotel's service and gives them a sense of trust.

Description

Boost your star ratings across prominent review platforms by soliciting feedback exclusively from satisfied customers, while encouraging others to provide their thoughts privately. By automatically sending follow-up communications via email or SMS to those who have not replied to your initial request, you can double the number of reviews you receive. Simply input a customer's name along with their email or SMS number and hit “Send”—it’s as simple as that. This streamlined process is designed for maximum efficiency. Elevate your presence on Google, Facebook, Yelp, Zillow, TripAdvisor, and any other review sites that hold significance for your business. Empower your employees to solicit ratings from every customer without granting them unrestricted access. You can gather reviews for multiple locations effortlessly, ensuring that your review marketing remains quick, straightforward, and effective. Additionally, you'll gain invaluable customer insights to continually enhance your business operations. Our system is designed to be user-friendly, swift, and highly beneficial for your growth.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Booking.com
trivago

Integrations

Booking.com
trivago

Pricing Details

$15 per month
Free Trial
Free Version

Pricing Details

$20 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

eZee Technosys

Founded

2005

Country

India

Website

www.ezeeabsolute.com/hotel-reputation-management.php

Vendor Details

Company Name

Rising Star Reviews

Founded

2017

Country

United States

Website

risingstarreviews.com

Product Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Product Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Alternatives

Alternatives

Customer Alliance Reviews

Customer Alliance

CA Customer Alliance GmbH