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Description
Efficiently manage several WhatsApp accounts while integrating them with a CRM system for smoother communication. Starting with ControlHippo is incredibly simple; just scan the given QR code, and you'll be operational in a minute. Our hassle-free setup guarantees quick access to all functionalities, which helps you save both time and effort. By centralizing WhatsApp chats, you can enhance collaboration among your sales, support, and marketing teams, ultimately improving customer interactions through a unified interface. Furthermore, with the Pipedrive integration, you can automatically transform incoming WhatsApp messages into leads within Pipedrive. This automated process ensures that every potential customer is captured, thereby maximizing your sales pipeline and enhancing overall efficiency. With these tools, you can revolutionize how your team communicates and manages customer relationships.
Description
Meet Your New Customer Communications Platform
A single platform that allows customers to communicate with you via any channel. You will enjoy closer collaboration, more efficient workflows, and happier customers.
A central hub for all incoming messages allows you to collaborate more efficiently. You will be more accessible, flexible, and create better workflows using WhatsApp Business, Messenger Messenger, Livechat and Apple Business Chat.
Platform
Multichannel Inbox
Analytics & Insights
Channels & Features:
WhatsApp Business API
Social Messaging
Outbound Messaging
Livechat
Chat widget
Teams module
Smart routing
Call deflection
Tag & label management
User management
Contact management
API Access
Has API
No
API Access
Has API
Yes
Integrations
WhatsApp
Yes
Apple Business Chat
No
CDK Global
No
Facebook Messenger
No
Google Business Messages
No
Google Maps
No
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Insocial
No
Instagram
No
Integrations
WhatsApp
Yes
Apple Business Chat
Yes
CDK Global
Yes
Facebook Messenger
Yes
Google Business Messages
Yes
Google Maps
Yes
HubSpot CRM
No
HubSpot Customer Platform
No
Insocial
Yes
Instagram
Yes
Pricing Details
$20 per user per month
Free Trial
Yes
Free Version
No
Pricing Details
€15 per user per month
Flexible prices for every type of business. You can select the right plan for your team.
*Billed annually
*Billed annually
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
ControlHippo
Country
India
Website
controlhippo.com
Vendor Details
Company Name
Saysimple
Founded
2014
Country
Netherlands
Website
saysimple.com
Product Features
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
No
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No
Product Features
Customer Communications Management
Batch Communications
No
Chat / Messaging
Yes
Content Management
No
Email Distribution
No
Interactive Content
No
Multi-Channel Communications
Yes
On-Demand Communications
No
Personalization
Yes
Print Management
No
Template Management
Yes
Video Content
No
Customer Engagement
Analytics
Yes
Churn Management
No
Communication Management
Yes
Community Management
No
Content Syndication
No
Feedback Collection
Yes
Gamification
No
Live Chat
Yes
Video Content
No
Live Chat
Canned Responses
Yes
Customizable Branding
No
Geo Targeting
No
Offline Form
Yes
Proactive Chat
Yes
Screen Sharing
No
Third Party Integration
Yes
Transfers / Routing
Yes
Website Visitor Tracking
No
Messaging
End-to-End Encryption (E2EE)
Yes
File Sharing
Yes
Groups / Channels
Yes
Payments
Yes
Search / Filter
Yes
Self-Destructing Messages
No
Stickers / GIFs
Yes
Threaded Discussion
No
Video Conferencing
No
Voice Calling
No
Team Chat
End-to-End Encryption (E2EE)
Yes
File Sharing
No
Groups / Channels
Yes
Payments
Yes
Search / Filter
No
Self-Destructing Messages
No
Stickers / GIFs
Yes
Threaded Discussion
No
Video Conferencing
No
Voice Calling
No
