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ease
features
design
support

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Description

Discover a cost-effective enterprise phone system tailored for small businesses. Our VoIP phone system caters to enterprises of any size, providing hosted PBX services from CIS that include Unlimited Calling throughout the Continental USA and Canada. Combine your Phone System with Voice Services for a singular, affordable package. Experience the benefits of having one vendor for a comprehensive telecom solution that not only saves you money but also enhances productivity. Through our conversations with numerous SMB owners, we've recognized a common misconception: many businesses assume that a call center requires a large setup with numerous agents handling customer inquiries. This perspective is outdated! In today's world, especially in light of Covid-19's impact, businesses should adopt call center solutions that accommodate the growing trend of remote work. Embracing this modern approach can significantly improve customer engagement and operational efficiency.

Description

MiCloud Connect offers a user-friendly, comprehensive solution for cloud communications, collaboration, and contact center needs. It merges a straightforward user interface with the trusted dependability of Google Cloud, ensuring that every feature is both simple and secure. With Google Cloud's top-notch reliability, security, and scalability, users can count on consistent uptime along with SOC 2 and HIPAA compliance. The modern and intuitive design allows both end users and administrators to swiftly complete tasks through single-click options, a smooth cross-device experience, and real-time management capabilities. Transitioning to this service is made seamless with clearly defined expectations and timelines, allowing for a quick and assured switch. Administrators find it straightforward to enhance functionality and adjust permissions instantly through the admin portal. Its robust PBX capabilities, sophisticated call management, and versatile communication options—including softphone, mobile, and IP desk phones—empower users to communicate and collaborate effortlessly from anywhere. Ultimately, MiCloud Connect redefines how teams interact in a dynamic work environment.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Brave Browser
Clobba
DVSAnalytics
Daisee
Gong
Google Chrome
Horizon Hosted Phone System
MercuryTel
Microsoft Edge
Microsoft Exchange
Mitel Teamwork
Mozilla Firefox
OfficeWatch Call Reporting
Outdoo AI
SIP.US
Servme
Soft-ex
Xinix

Integrations

Brave Browser
Clobba
DVSAnalytics
Daisee
Gong
Google Chrome
Horizon Hosted Phone System
MercuryTel
Microsoft Edge
Microsoft Exchange
Mitel Teamwork
Mozilla Firefox
OfficeWatch Call Reporting
Outdoo AI
SIP.US
Servme
Soft-ex
Xinix

Pricing Details

$20 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Consumer Information Solutions

Founded

2020

Country

United States

Website

consumerinformationsolutions.com/why-cis

Vendor Details

Company Name

Mitel Networks

Founded

1973

Country

Canada

Website

www.mitel.com

Product Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

SIP Trunk

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

Product Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Alternatives

Alternatives

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