Average Ratings 19 Ratings
Average Ratings 16 Ratings
Description
ConnectWise Control (formerly ConnectWise Control) is a remote-support solution for Managed Service Providers, Value Added Resells, internal IT teams and managed security providers. ConnectWise ScreenConnect is a fast, reliable, secure and easy-to-use remote support solution that helps businesses resolve customer issues faster, from anywhere. The platform offers remote support, remote meeting, remote access and customization. It also integrates with leading business software.
Raising the bar on remote support will reduce downtime for customers. Give technicians the ability for superior service by providing reliable, direct connections that allow them to access desktops and mobile devices when needed.
Remote desktop and mobile support solutions that are flexible, fast, and secure for every industry. Not sure which version to choose? We'll help you choose the right version for your needs. No credit card needed for the 14-day free trial.
Description
Thinfinity Workspace 7.0's Technical Highlights:
- Progressive Web App (PWA) technology for a seamless user experience
- Integrated Thinfinity VNC, VirtualUI, and z/Scope for maximum versatility
- HTML5 terminal emulation supporting DEC terminals, TN 5220, and TN 3270 protocols
- Robust enterprise-grade audit logs for security and compliance management
- Proprietary VNC protocol for real-time monitoring and troubleshooting
IMPROVE USER EXPERIENCE
- Deliver business-critical apps, desktops and files from a single web portal.
- Provide simplified remote browser access for your users, while confining them to only the resources that they need.
SIMPLIFY IT AND AVOID VPNs
- Forget traditional VPN deployments and complexities.
- Enable access from Chromebooks, mobile devices or any computer with a Web Browser. Zero setup.
KEEP YOUR BUSINESS SECURE
- Use enterprise-grade encrypted connections.
- Integrate with your existing and external identity platforms.
- Apply 2FA or MFA policies with all identity providers.
API Access
Has API
No
API Access
Has API
Yes
Integrations
AD Admin Tool
No
Active Directory
No
Asio by ConnectWise
Yes
Cisco Duo
No
ConnectWise PSA
Yes
CyberFOX Password Manager
Yes
CyberQP
Yes
Google
No
LinkedIn
No
MSPStuff Switchboard
Yes
Integrations
AD Admin Tool
Yes
Active Directory
Yes
Asio by ConnectWise
No
Cisco Duo
Yes
ConnectWise PSA
No
CyberFOX Password Manager
No
CyberQP
No
Google
Yes
LinkedIn
Yes
MSPStuff Switchboard
No
Pricing Details
$27 per month
Free - $0
One - $27 per month, single tech license
Standard - $42 per month per concurrent tech
Premium - $52 per month per concurrent tech
One - $27 per month, single tech license
Standard - $42 per month per concurrent tech
Premium - $52 per month per concurrent tech
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
ConnectWise
Founded
1982
Country
United States
Website
screenconnect.connectwise.com/
Vendor Details
Company Name
Cybele Software, Inc.
Founded
2002
Country
United States
Website
www.cybelesoft.com/thinfinity/workspace/
Product Features
Customer Service
Alerts / Escalation
Yes
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
Yes
Live Chat
Yes
Performance Metrics
Yes
Queue Management
Yes
Self Service Portal
Yes
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No
Help Desk
Alerts / Escalation
Yes
Automated Routing
No
Community Forums
Yes
Customizable Branding
Yes
Document Storage
Yes
Email Integration
Yes
IT Asset Management
Yes
Incident Management
No
Interaction Tracking
Yes
Knowledge Base
Yes
Known Issue Management
Yes
Live Chat
Yes
Multi-Channel Communication
Yes
Multiple Brands / Products
Yes
Network Monitoring
Yes
Real-time Chat
Yes
Self Service Portal
Yes
Service Level Agreement (SLA) Management
Yes
Ticket Management
No
Meeting
Action Item Tracking
No
Agenda Management
No
Attendee Management
Yes
Board Meetings
Yes
Committee Meetings
Yes
Internal Meetings
Yes
Invitation Management
Yes
Legislative Meetings
Yes
Materials Management
No
Meeting Feedback
No
Meeting Preparation Tools
No
Meeting Room Booking
No
Minutes Management
No
Post-Meeting Tools
Yes
Scheduling
No
Travel Management
No
Voting Management
No
MSP
Backup Management
No
Billing & Invoicing
Yes
CRM
No
Dashboard
Yes
Help Desk
Yes
Issue Management
Yes
Live Chat
Yes
Patch Management
Yes
Privileged Access Management (PAM)
No
Project Management
No
Remote Access
Yes
Remote Systems Monitoring
Yes
Scheduling
Yes
Remote Desktop
Chat
Yes
Cross-Platform Access
No
File Transfer
Yes
Group View
No
Mobile Device Access
Yes
Multi Monitor Support
Yes
Record Remote Sessions
Yes
Remote Print
Yes
Remote Wake
No
User Management
No
Remote Support
Diagnostic Tools
Yes
File Transfer
Yes
Live Chat
No
Real-time Chat
Yes
Remote Control
Yes
Screen Sharing
Yes
Session Recording
Yes
Session Transfer
Yes
Surveys & Feedback
Yes
Remote Work
Collaboration
Yes
Credential Management
No
Electronic Signature
No
Employee Monitoring
No
Live Chat
No
Meeting Management
Yes
Project Management
No
Remote Access
Yes
Remote Support
Yes
Screen Sharing
No
Softphone
No
Task Management
No
Time Zone Tracking
No
Video Chat
Yes
Web Conferencing
Yes
Video Conferencing
Electronic Hand Raising
No
Mobile Access
Yes
On-Demand Webcasting
No
Presentation Streaming
Yes
Presentation Tools
Yes
Private Chat
Yes
Real-Time Chat
Yes
Record & Playback Ability
Yes
Screen Sharing
Yes
Two-Way Audio & Video
Yes
Video Conferencing
Yes
Whiteboard
No
Web Conferencing
Electronic Hand Raising
No
Mobile Access
Yes
On-Demand Webcasting
No
Presentation Streaming
Yes
Presentation Tools
Yes
Private Chat
Yes
Real-Time Chat
Yes
Record & Playback Ability
Yes
Screen Sharing
Yes
Two-Way Audio & Video
Yes
Video Conferencing
Yes
Whiteboard
No
Product Features
Application Development
Access Controls/Permissions
No
Code Assistance
No
Code Refactoring
No
Collaboration Tools
No
Compatibility Testing
No
Data Modeling
No
Debugging
No
Deployment Management
No
Graphical User Interface
No
Mobile Development
No
No-Code
No
Reporting/Analytics
No
Software Development
No
Source Control
No
Testing Management
No
Version Control
No
Web App Development
No
Application Virtualization
Conflict Prevention
No
Cross-Platform Support
Yes
Dashboard
Yes
Debugging
No
Incident Management
No
Legacy App Support
Yes
Memory Protection
Yes
Multiple App Instances
Yes
Desktop as a Service (DaaS)
Admin Console
Yes
Application Management
Yes
BYOL Management
Yes
Backup & Recovery
Yes
Cloud Encryption
Yes
Device Management
No
File Management
Yes
GPU Virtualization
Yes
Multi-Factor Authentication
Yes
Policy Management
Yes
Single Sign On
Yes
User Provisioning
Yes
Digital Workplace
Activity / News Feed
No
Calendar Management
Yes
Chat / Messaging
No
Content Management
No
Document Management
Yes
Employee Directory
No
File Sharing
Yes
Knowledge Management
No
Surveys & Feedback
No
Task Management
No
IT Management
Capacity Monitoring
No
Compliance Management
No
Event Logs
No
Hardware Inventory
No
IT Budgeting
No
License Management
No
Patch Management
No
Remote Access
No
Scheduling
No
Software Inventory
No
User Activity Monitoring
No
MSP
Backup Management
Yes
Billing & Invoicing
Yes
CRM
No
Dashboard
Yes
Help Desk
Yes
Issue Management
Yes
Live Chat
No
Patch Management
No
Privileged Access Management (PAM)
No
Project Management
No
Remote Access
Yes
Remote Systems Monitoring
Yes
Scheduling
Yes
Remote Desktop
Chat
No
Cross-Platform Access
Yes
File Transfer
Yes
Group View
Yes
Mobile Device Access
Yes
Multi Monitor Support
Yes
Record Remote Sessions
Yes
Remote Print
Yes
Remote Wake
Yes
User Management
Yes
Remote Work
Collaboration
Yes
Credential Management
Yes
Electronic Signature
No
Employee Monitoring
No
Live Chat
No
Meeting Management
No
Project Management
No
Remote Access
Yes
Remote Support
Yes
Screen Sharing
Yes
Softphone
No
Task Management
No
Time Zone Tracking
No
Video Chat
No
Web Conferencing
No
Virtual Desktop (VDI)
Desktop-as-a-Service
Yes
Load Balancing
Yes
Multi-Device Support
Yes
Multi-Factor Authentication
Yes
Permissions / Access Controls
Yes
Self Service Portal
Yes
Third Party Integration
Yes
Virtual Machine
Backup Management
No
Graphical User Interface
Yes
Remote Control
Yes
VDI
Yes
Virtual Machine Encryption
No
Virtual Machine Migration
No
Virtual Machine Monitoring
Yes
Virtual Server
Yes
