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ease
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design
support

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Description

ConnectWise Control (formerly ConnectWise Control) is a remote-support solution for Managed Service Providers, Value Added Resells, internal IT teams and managed security providers. ConnectWise ScreenConnect is a fast, reliable, secure and easy-to-use remote support solution that helps businesses resolve customer issues faster, from anywhere. The platform offers remote support, remote meeting, remote access and customization. It also integrates with leading business software. Raising the bar on remote support will reduce downtime for customers. Give technicians the ability for superior service by providing reliable, direct connections that allow them to access desktops and mobile devices when needed. Remote desktop and mobile support solutions that are flexible, fast, and secure for every industry. Not sure which version to choose? We'll help you choose the right version for your needs. No credit card needed for the 14-day free trial.

Description

Machine owners and machine builders can share and access the data they choose in a highly secure manner. This will increase uptime for critical equipment, reduce customer visits, and improve tool performance. Telit secureWISE®, provides secure, configurable remote connectivity over private networks to equipment. It allows machine builders and machine owners to collaborate remotely in ways that improve the equipment's performance at all stages of the process. This also protects valuable intellectual property (IP). Tool makers can use Telit secureWISE to monitor and mediate deployments remotely. It allows manufacturers and tool owners to create a secure infrastructure that allows machine builders to securely access their infrastructure with full audit capabilities. secureWISE Factory provides machine builders remote monitoring and mediation that improves machines and increases equipment uptime.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

AgVision Grain Software
Amazon Web Services (AWS)
Asio by ConnectWise
AuthPoint
Cisco AnyConnect
ConnectWise PSA
CyberFOX Password Manager
Delinea Cloud Access Controller
Ericsson NetCloud Service
IBM Cloud
ITBoost
JANUS VIZIA
Naverisk RMM & PSA
NinjaOne
N‑able Passportal
SAP Cloud Platform
Systech ERP
ThreatLocker
Verizon Cloud
Zendesk

Integrations

AgVision Grain Software
Amazon Web Services (AWS)
Asio by ConnectWise
AuthPoint
Cisco AnyConnect
ConnectWise PSA
CyberFOX Password Manager
Delinea Cloud Access Controller
Ericsson NetCloud Service
IBM Cloud
ITBoost
JANUS VIZIA
Naverisk RMM & PSA
NinjaOne
N‑able Passportal
SAP Cloud Platform
Systech ERP
ThreatLocker
Verizon Cloud
Zendesk

Pricing Details

$27 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

ConnectWise

Founded

1982

Country

United States

Website

screenconnect.connectwise.com/

Vendor Details

Company Name

Telit

Founded

1986

Country

United Kingdom

Website

www.telit.com/m2m-iot-products/telit-securewise-iiot-platform/

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Meeting

Action Item Tracking
Agenda Management
Attendee Management
Board Meetings
Committee Meetings
Internal Meetings
Invitation Management
Legislative Meetings
Materials Management
Meeting Feedback
Meeting Preparation Tools
Meeting Room Booking
Minutes Management
Post-Meeting Tools
Scheduling
Travel Management
Voting Management

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Remote Desktop

Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Remote Work

Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing

Video Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Web Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Product Features

Industrial IoT

Condition Monitoring
Data Visualization
Factory Data Analytics
Machine Learning
Machine Workflow Creation
Predictive Maintenance
Production Line / Factory Insights
Real-Time Monitoring
Reporting / Analytics
Smart Alerts / Notifications

Alternatives

Alternatives