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Average Ratings 10 Ratings

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support

Description

We provide a no-cost solution for creating a chatbot on your website without any coding skills required. Design interactive bots for capturing leads, conducting surveys, and quizzes that users find enjoyable to participate in. Instead of tedious forms, engage users in meaningful conversations that enhance their experience. By asking targeted questions, you can effectively qualify your website visitors and discern your ideal customer profile. Boost your revenue by transforming these qualified leads into loyal customers. Enhance your lead generation efforts with advanced chatbots that operate continuously, ensuring a steady influx of high-quality leads on your site. Automate responses to cut down on wait times and elevate customer satisfaction with virtual assistants that are ready to assist around the clock. Not only will this delight your clients, but it will also enable you to gather valuable information and deliver exceptional service instantly on your platform. Elevate the customer experience and increase your sales on Shopify with the help of Conferbot. When integrated with WordPress, Conferbot can effectively generate leads, respond to inquiries, or warmly welcome site visitors. Additionally, employing Conferbot on Webflow can significantly boost conversion rates by offering immediate assistance to your website's visitors, ensuring they never feel abandoned.

Description

LiveChat is a robust customer service platform built to streamline communication for businesses. It unifies website chat, WhatsApp, Facebook Messenger, and Meta Suite into a single, high-efficiency dashboard, allowing teams to manage multi-channel support without increasing headcount. The platform focuses on operational efficiency through AI-powered features. The AI Copilot provides instant chat summaries, smart response suggestions, and grammar correction to maintain a professional tone. Technical features like "Sneak Peek" allow agents to see what users are typing in real-time before they hit send, significantly reducing Average Handle Time (AHT) and improving resolution speed. With a 5-minute setup and over 200 native integrations (including Shopify, WordPress, HubSpot, and Slack), LiveChat seamlessly integrates into any existing tech stack. For teams requiring custom workflows, it offers a robust API and webhooks. LiveChat provides the stability, security, and scalability needed to turn real-time conversations into measurable business growth.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Shopify Yes 
Squarespace Yes 
Webflow Yes 
Wix Yes 
WordPress Yes 
APIANT No 
Ecwid No 
FreshBooks No 
FullContact No 
GA Connector No 
Getscreen.me No 
Google Analytics No 
LiveSession No 
Magentrix PRM No 
Teamstack No 
Triggerbee No 
Twilio No 
VisitorTrack No 
Zoho Directory No 
iContact No 

Integrations

Shopify Yes 
Squarespace Yes 
Webflow Yes 
Wix Yes 
WordPress Yes 
APIANT Yes 
Ecwid Yes 
FreshBooks Yes 
FullContact Yes 
GA Connector Yes 
Getscreen.me Yes 
Google Analytics Yes 
LiveSession Yes 
Magentrix PRM Yes 
Teamstack Yes 
Triggerbee Yes 
Twilio Yes 
VisitorTrack Yes 
Zoho Directory Yes 
iContact Yes 

Pricing Details

$30 per month
Free Trial Yes 
Free Version No 

Pricing Details

$16.00 per agent per month
$33.00 Team plan per agent per month
$50.00 Business plan per agent per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Netraga

Founded

2019

Country

India

Website

www.conferbot.com

Vendor Details

Company Name

LiveChat Software

Founded

2002

Country

United States

Website

www.livechat.com

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

Live Chat

Canned Responses No 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat No 
Screen Sharing No 
Third Party Integration No 
Transfers / Routing No 
Website Visitor Tracking No 

No-Code Development

AI-Assisted Development No 
Business Process Automation No 
Collaborative Development No 
Data Aggregation and Publishing No 
Deployment Management No 
Drag & Drop No 
Integrations Management No 
Iteration Management No 
Performance Monitoring No 
Requirements Management No 
Templates No 
Visual Modeling No 
Web / Mobile App Development No 
Workflow Management No 

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing Yes 
Payment Integration Yes 
Prediction No 
Ready-made Templates No 
Reporting / Analytics Yes 
Sentiment Analysis No 
Social Media Integration No 

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

Customer Engagement

Analytics Yes 
Churn Management No 
Communication Management Yes 
Community Management No 
Content Syndication No 
Feedback Collection Yes 
Gamification No 
Live Chat Yes 
Video Content No 

Customer Service

Alerts / Escalation Yes 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base Yes 
Live Chat Yes 
Performance Metrics No 
Queue Management No 
Self Service Portal Yes 
Social Media Integration No 
Surveys & Feedback Yes 
Virtual Assistant No 
Workflow Management No 

Help Desk

Alerts / Escalation Yes 
Automated Routing Yes 
Community Forums No 
Customizable Branding Yes 
Document Storage Yes 
Email Integration Yes 
IT Asset Management Yes 
Incident Management Yes 
Interaction Tracking Yes 
Knowledge Base Yes 
Known Issue Management No 
Live Chat Yes 
Multi-Channel Communication Yes 
Multiple Brands / Products Yes 
Network Monitoring Yes 
Real-time Chat Yes 
Self Service Portal Yes 
Service Level Agreement (SLA) Management Yes 
Ticket Management Yes 

Live Chat

Canned Responses Yes 
Customizable Branding Yes 
Geo Targeting Yes 
Offline Form Yes 
Proactive Chat Yes 
Screen Sharing Yes 
Third Party Integration Yes 
Transfers / Routing Yes 
Website Visitor Tracking Yes 

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