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support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Community 360 is a community engagement platform which allows Community Managers to easily control their Data, manage the community and create a positive eco-system. We offer a B2B and Gov Ready system with a white-label that is secure, single-tenancy, and ready for customization. It's the ideal combination for any large-scale sport. Your entire fanbase, on one platform. Live chat, season tickets, and merchandise. Provide a safe, curated space for your congregation/devotees, organise events, provide support, collect donations, all in one space. Perfect for any organization. The perfect tool for Community Consultation. Grow positive engagement, block negativity, sarcasm and profanity automatically, and build a thriving, vibrant community.

Description

Collaborative Teams' Social Inbox. Consolidate all customer notifications and support inquiries into a single platform. Use Juphy to communicate with your colleagues, ensuring that you provide the quickest solutions to your customers across various communication channels. Say goodbye to the hassle of constant logins and logouts! By managing all customer interactions in real time, you can significantly enhance the efficiency of your support operations. With just a click, you can respond swiftly to direct messages, mentions, reviews, and comments through Juphy's intuitive dashboard. A major factor contributing to delays in customer support is ineffective internal communication, which can increase ticket resolution times by an average of four hours when using email. Enhance collaboration on support tickets with tools like Slack. Formulate your support team, establish roles and permissions, and engage in real-time discussions on incoming messages or tickets to streamline your workflow. This approach not only improves response times but also fosters a more cohesive team environment.

API Access

Has API

API Access

Has API

Screenshots View All

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Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$39 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Community 360

Founded

2024

Country

Australia

Website

www.community360.au

Vendor Details

Company Name

Juphy

Founded

2018

Country

Turkey

Website

www.juphy.com

Product Features

Community

Content Management
Content Moderation
Discussions / Forums
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management
Social Media Management
Website Management
White Label

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Product Features

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

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