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Description
CommView Plus® represents @Comm's most advanced Call Accounting and Reporting Solution to date! Designed with user experience in mind, its browser-based interface is intuitive and straightforward to navigate. This versatile solution is suitable for various industries, accommodating businesses, organizations, and agencies of all sizes. Like its earlier versions, CommView Plus integrates effortlessly with any PBX or VoIP system, providing Call Detail Records (CDR) for voice networks that include different manufacturers and models. This server-based application can be utilized in standalone environments or configured to manage multiple locations and CDR sources while ensuring full operational capability. CommView Plus delivers information and data with impressive near real-time efficiency! Additionally, CommView Cloud® serves as the cloud-based alternative to @Comm's latest Call Accounting and Reporting Solution, featuring a rapid deployment process and an attractive, low-cost subscription model that minimizes risk for users. With these options, businesses can choose the solution that best fits their operational needs.
Description
Streamline the management, reporting, and analysis of your UC&C platform and its components with ease. Our software equips you with the necessary tools to effectively oversee, report on, and scrutinize your UC&C platform and its related aspects. As the modern work environment evolves at a rapid pace, it becomes crucial to utilize these tools to guarantee that your UC&C investment yields the anticipated enhancements in productivity, cost reductions, and refined business workflows. With updates occurring every 60 seconds, you gain a near real-time overview of Unified Communication usage, featuring various dashboards that present insights on User Adoption, Employee Productivity, Call Quality, and Cost metrics. Experience customizable user interfaces, as you can adjust the arrangement of dashboards and select the information you wish to display. Additionally, filters can be applied to show only the most pertinent data. The click-through reporting feature allows for the generation of comprehensive reports straight from the dashboard interface, ensuring you have all the insights you need at your fingertips. This level of control empowers you to make informed decisions that enhance your organization’s communication strategy.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$77.00/month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
@Comm
Founded
1982
Country
United States
Website
www.atcomm.com
Vendor Details
Company Name
MAF InfoCom
Country
Netherlands
Website
www.mafinfo.com/product/maf-icims-unified-communications-monitoring-analytics-reporting/
Product Features
Call Accounting
By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log
Telecom Expense Management
Billing for Data
Billing for Voice
Call Monitoring
Chargeback Tracking
Contract Negotiation
Fixed Line Compatibility
Internal Cost Allocation
Mobile Line Compatibility
Usage Reporting
Product Features
Call Accounting
By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log