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Average Ratings 12 Ratings

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features
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support

Description

ComAround Knowledge is a KCS-v5 certified knowledge management and self service software that captures and structures knowledge and then shares it throughout the support flow. ComAround Knowledge, a trusted knowledge management specialist and self-service software developer, transforms the way organizations provide support to increase productivity, reduce costs, improve customer satisfaction and increase revenue streams.

Description

Confluence by Atlassian, a leading content collaboration tool for modern teams, is Confluence. It allows teams to collaborate, create, and share projects in one place. They can also easily publish and access company information and capture, store, and grow their knowledge. Confluence can also be used on mobile devices, allowing teams to track and give feedback, and keep in touch regardless of where they are.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

CTX No 
ChatLLM No 
Cleric No 
Excel-like Tables for Confluence No 
Gathr.ai No 
Hyperproof No 
IdRamp No 
Learndot No 
Lucy No 
ORION No 
Planforge No 
Reveall No 
Sparrow No 
StarfishETL No 
Steerlab No 
TeamRetro No 
The Hub No 
TierZero No 
Zapier No 
miniOrange No 

Integrations

CTX Yes 
ChatLLM Yes 
Cleric Yes 
Excel-like Tables for Confluence Yes 
Gathr.ai Yes 
Hyperproof Yes 
IdRamp Yes 
Learndot Yes 
Lucy Yes 
ORION Yes 
Planforge Yes 
Reveall Yes 
Sparrow Yes 
StarfishETL Yes 
Steerlab Yes 
TeamRetro Yes 
The Hub Yes 
TierZero Yes 
Zapier Yes 
miniOrange Yes 

Pricing Details

$30.00/month/user
Free Trial Yes 
Free Version No 

Pricing Details

$10.00/month
Up to 10 users - $10 monthly flat fee
11-100 users - $5 per user/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

ComAround

Founded

1999

Country

Sweden

Website

www.comaround.com

Vendor Details

Company Name

Atlassian

Founded

2002

Country

United States

Website

www.atlassian.com

Product Features

Knowledge Management

Artificial Intelligence (AI) No 
Cataloging / Categorization Yes 
Collaboration Yes 
Content Management Yes 
Decision Tree Yes 
Discussion Boards No 
Full Text Search Yes 
Knowledge Base Management Yes 
Self Service Portal Yes 

Product Features

Collaboration

Brainstorming Yes 
Calendar Management Yes 
Chat / Messaging No 
Contact Management No 
Content Management No 
Document Management Yes 
Project Management Yes 
Real Time Editing Yes 
Task Management Yes 
Version Control Yes 
Video Conferencing Yes 

Document Collaboration

Access Control / Permissions No 
Autosave No 
Chat / Messaging No 
Cloud Storage No 
Comments / Annotations No 
Edit / Change Tracking No 
Electronic Signature No 
Multiple File Formats No 
Pre-made Templates No 
Search No 
User Tagging No 
Version Control No 
Workflow / Approval Process No 

Knowledge Management

Artificial Intelligence (AI) No 
Cataloging / Categorization Yes 
Collaboration Yes 
Content Management No 
Decision Tree Yes 
Discussion Boards Yes 
Full Text Search Yes 
Knowledge Base Management Yes 
Self Service Portal Yes 

Project Management

Agile Methodologies Yes 
Budget Management No 
Client Portal Yes 
Collaboration Tools Yes 
Cost-to-Completion Tracking Yes 
Customizable Templates Yes 
Gantt Charts Yes 
Idea Management Yes 
Kanban Board Yes 
Milestone Tracking No 
Portfolio Management No 
Resource Management Yes 
Time & Expense Tracking No 
Traditional Methodologies Yes 

Requirements Management

Automated Functional Sizing No 
Automated Requirements QA No 
Automated Test Generation No 
Automated Use Case Modeling No 
Change Management No 
Collaboration Yes 
History Tracking No 
Prioritization Yes 
Reporting No 
Status Reporting No 
Status Tracking Yes 
Summary Reports No 
Task Management Yes 
To-Do List No 
Traceability No 
User Defined Attributes No 

Software Documentation

Access Roles / User Permissions Yes 
Automatic Documentation Generation No 
Collaboration Tools Yes 
Docs Web Hosting Yes 
Feedback Capture No 
Markdown Support Yes 
Multiple Formats Support Yes 
Multiple Versions Support Yes 
Version Control Yes 
WYSIWIG Editor No 
Webhooks Yes 
reStructured Text Support No 

Team Management

Assignment Management No 
Commenting / Notes No 
Goal Setting / Tracking No 
Messaging No 
Productivity Analysis No 
Progress Tracking No 
Project Planning No 
Resource Management No 
Task Management No 
Third Party Integration No 
Time Tracking No 

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