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Average Ratings 3 Ratings

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support

Description

CollaborationRoom.ai presents an innovative virtual contact center platform, patented for its ability to facilitate engagement, management, and training of remote and hybrid agents as if they were physically together in one location. This platform features continuous video, audio, and screen sharing capabilities that foster a high level of interaction between agents and supervisors, complemented by tools for productivity, security, and coaching. Supervisors enjoy immediate insights into the performance of each agent, receiving intelligent notifications for issues that may arise, such as signs of agent distress or security breaches, while also having the ability to initiate private discussions or chats to swiftly address concerns. Agents, in turn, have quick access to assistance and coaching, fostering meaningful connections within their teams and enhancing the efficiency of training sessions. The platform also incorporates AI-driven secure workspaces that proactively identify security risks, including unauthorized mobile device use, shoulder surfing, and subcontracting, thereby ensuring compliance without the need for recording individual team members' activities. Furthermore, this level of oversight not only enhances the working environment but also empowers agents to perform at their best, knowing their security and well-being are prioritized.

Description

This is the easiest way for you to meet over video. The privacy-friendly video conference platform allows users to work from anywhere with no need for an app or installation. Users also get the same meeting link each time. Users can invite clients, colleagues, and friends to meet on mobile or desktop by simply sharing a link. This instantly opens a personalized meeting room for them. The simple UI makes it easy for anyone to join or host a conference call. Users can make the most out of their video meetings with built-in features such as screen and audio sharing and meeting recording, customizable room links, branded rooms, and meeting recording. Integrations such as Trello, Google Docs, and Miro Whiteboard provide teams with the tools they need for remote collaboration. With Whereby's new API product, Whereby embedded, companies can now add video meetings to their app or website.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

CA Flowdock
Cal ID
Cronofy
Deep Talk
Fleep
Flezr
Flock
Google Docs
Howspace
Linkjob
Mailbird
Rambox
Recall.ai
SPP.co
SavvyCal
Scriby
SimplyMeet.me
Slack
Whaller
Zeeg

Integrations

CA Flowdock
Cal ID
Cronofy
Deep Talk
Fleep
Flezr
Flock
Google Docs
Howspace
Linkjob
Mailbird
Rambox
Recall.ai
SPP.co
SavvyCal
Scriby
SimplyMeet.me
Slack
Whaller
Zeeg

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$6.99 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

CollaborationRoom.ai

Founded

2020

Country

United States

Website

collaborationroom.ai/

Vendor Details

Company Name

Whereby

Founded

2013

Country

Norway

Website

Whereby.com

Product Features

Collaboration

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

Screen Sharing

Annotations / Drawing Tools
Desktop / Browser Sharing
Mobile Screen Sharing
Presenter Control Management
Remote Control
Screen Capture
Screen Mirroring
Screen Recording

Video Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Web Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Product Features

Remote Work

Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing

Screen Sharing

Annotations / Drawing Tools
Desktop / Browser Sharing
Mobile Screen Sharing
Presenter Control Management
Remote Control
Screen Capture
Screen Mirroring
Screen Recording

Video Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Web Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Alternatives

Alternatives

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