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support

Description

Our cloud-based, enterprise-level appointment scheduling and visitor management platform combines on-location and digital channels. It provides self-service booking and curbside pick up, online and physical queuing as well as callback requests, wait time tracking, virtual meeting support, and contact center integration. This personalized experience, whether in person or digitally enhances client engagement, increases revenue generating opportunities and balances workforce staffing. It also provides key insights that organizations can't capture using their CRMs or calendars. We are the frictionless layer that sits on top of all those technology pieces, allowing for meaningful connections through a simpler engagement process.

Description

Transform your establishment with Squirrel POS, which offers innovative features like contactless tableside ordering, payments, curbside pickup, and delivery. As pioneers in the industry, we were the first to adopt an open architecture, tackle the complexities of EMV compliance, and create a point-of-sale system that allows customers to use their iOS, Android, or Windows devices right at the table. Boost your efficiency and profitability with mobile point-of-sale solutions that enhance table turnover and average check size. Drive additional revenue through online ordering options, including takeout, curbside pickup, and delivery, allowing guests to enjoy the speed and convenience of ordering and paying in their preferred manner. Squirrel 11 is the backbone of some of the most prominent and advanced hospitality businesses today.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Cisco Webex
Crunchtime Host
Crunchtime Kitchen
Elavon
Facebook
FreedomPay
Gmail
Google Analytics
Google Calendar
Google Hangouts
Microsoft 365
Microsoft Outlook
OPERA Cloud PMS
OpenTable
Postmark
Restaurant365
Shift4
Twilio
WebRezPro
xDine

Integrations

Cisco Webex
Crunchtime Host
Crunchtime Kitchen
Elavon
Facebook
FreedomPay
Gmail
Google Analytics
Google Calendar
Google Hangouts
Microsoft 365
Microsoft Outlook
OPERA Cloud PMS
OpenTable
Postmark
Restaurant365
Shift4
Twilio
WebRezPro
xDine

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Coconut Software Corporation

Founded

2007

Country

Canada

Website

www.coconutsoftware.com

Vendor Details

Company Name

Squirrel Systems

Founded

1984

Country

Canada

Website

www.squirrelsystems.com

Product Features

Appointment Scheduling

Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Visitor Management

Alerts/Notifications
Badge Management
Document Management
ID Scan
Pre-Registration
Registration Management
Self Check-in
Visitor Tracking
Watch List

Product Features

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

Restaurant POS

Delivery Management
Gift Card Management
Inventory Management
Loyalty Program
Mobile Access
Online Ordering
Order Management
Reporting/Analytics
Separate Checks
Split Checks
Table Management
Tips Management

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