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features
design
support

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Description

Our cloud-based, enterprise-level appointment scheduling and visitor management platform combines on-location and digital channels. It provides self-service booking and curbside pick up, online and physical queuing as well as callback requests, wait time tracking, virtual meeting support, and contact center integration. This personalized experience, whether in person or digitally enhances client engagement, increases revenue generating opportunities and balances workforce staffing. It also provides key insights that organizations can't capture using their CRMs or calendars. We are the frictionless layer that sits on top of all those technology pieces, allowing for meaningful connections through a simpler engagement process.

Description

Medical Check In is a patient queueing solution that meets HIPAA privacy standards. It also improves patient flow. Medical Check In allows medical offices to collect basic information from patients, such as names, reason for visiting, and accurate time stamps. The information is then passed to an organized checklist. Medical Check In will automatically sort patients to speed up response. Medical Check In was specifically designed for the queuing business model.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Cisco Webex Yes 
Facebook Yes 
Gmail Yes 
Google Analytics Yes 
Google Calendar Yes 
Google Hangouts Yes 
Microsoft 365 Yes 
Microsoft Outlook Yes 
Postmark Yes 
Salesforce Yes 
Twilio Yes 
Zoom Yes 

Integrations

Cisco Webex No 
Facebook No 
Gmail No 
Google Analytics No 
Google Calendar No 
Google Hangouts No 
Microsoft 365 No 
Microsoft Outlook No 
Postmark No 
Salesforce No 
Twilio No 
Zoom No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$399.00/year
One flat rate! $399 per year unlimited
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App Yes 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Coconut Software Corporation

Founded

2007

Country

Canada

Website

www.coconutsoftware.com

Vendor Details

Company Name

Check In Systems

Founded

2006

Country

United States

Website

www.medicalcheckin.com

Product Features

Appointment Scheduling

Appointment Reminders Yes 
Automated Scheduling Yes 
Calendar Sync Yes 
Client Database Yes 
Group Scheduling Yes 
Mobile Access Yes 
Multi-Location Yes 
Online Booking Yes 
Online Payments Yes 
Recurring Appointments Yes 
Room Booking Management Yes 

Customer Experience

Action Management No 
Analytics Yes 
Customer Segmentation No 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management No 
Multi-Channel Collection Yes 
Sentiment Analysis No 
Survey Management Yes 
Text Analysis No 
Trend Analysis Yes 

Visitor Management

Alerts/Notifications Yes 
Badge Management No 
Document Management No 
ID Scan No 
Pre-Registration Yes 
Registration Management Yes 
Self Check-in Yes 
Visitor Tracking Yes 
Watch List Yes 

Product Features

HIPAA Compliance

Access Control / Permissions Yes 
Audit Management Yes 
Compliance Reporting Yes 
Data Security Yes 
Documentation Management Yes 
For Healthcare Yes 
Incident Management Yes 
Policy Training Yes 
Remediation Management Yes 
Risk Management Yes 
Vendor Management Yes 

Patient Engagement

Appointment Scheduling No 
Care Planning Yes 
Collaboration No 
Messaging No 
Mobile Access No 
Patient Education No 
Patient Portal Yes 
Personal Health Record No 
Progress Tracking No 
Self Management No 

Patient Management

Admissions Management Yes 
Bed Management No 
Discharge Management No 
Historical Reporting Yes 
Patient Flow Management No 
Patient Location Tracking No 
Patient Monitoring No 
Real Time Reporting No 
Waiting Time Tracking Yes 

Queue Management

Appointment Scheduling No 
Calendar No 
Communication Tools No 
Contactless No 
Customer Surveys No 
Dashboard No 
For Banks No 
For Government No 
For Healthcare Yes 
For Restaurants No 
For Retail No 
SMS Marketing No 
Supports Multiple Counters No 
Virtual Queue No 

Visitor Management

Alerts/Notifications Yes 
Badge Management Yes 
Document Management Yes 
ID Scan No 
Pre-Registration No 
Registration Management Yes 
Self Check-in Yes 
Visitor Tracking Yes 
Watch List Yes 

Alternatives

Alternatives