Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Our cloud-based, enterprise-level appointment scheduling and visitor management platform combines on-location and digital channels. It provides self-service booking and curbside pick up, online and physical queuing as well as callback requests, wait time tracking, virtual meeting support, and contact center integration.
This personalized experience, whether in person or digitally enhances client engagement, increases revenue generating opportunities and balances workforce staffing. It also provides key insights that organizations can't capture using their CRMs or calendars. We are the frictionless layer that sits on top of all those technology pieces, allowing for meaningful connections through a simpler engagement process.
Description
Medical Check In is a patient queueing solution that meets HIPAA privacy standards. It also improves patient flow. Medical Check In allows medical offices to collect basic information from patients, such as names, reason for visiting, and accurate time stamps. The information is then passed to an organized checklist. Medical Check In will automatically sort patients to speed up response. Medical Check In was specifically designed for the queuing business model.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Cisco Webex
Yes
Facebook
Yes
Gmail
Yes
Google Analytics
Yes
Google Calendar
Yes
Google Hangouts
Yes
Microsoft 365
Yes
Microsoft Outlook
Yes
Postmark
Yes
Salesforce
Yes
Integrations
Cisco Webex
No
Facebook
No
Gmail
No
Google Analytics
No
Google Calendar
No
Google Hangouts
No
Microsoft 365
No
Microsoft Outlook
No
Postmark
No
Salesforce
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$399.00/year
One flat rate! $399 per year unlimited
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
Yes
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Coconut Software Corporation
Founded
2007
Country
Canada
Website
www.coconutsoftware.com
Vendor Details
Company Name
Check In Systems
Founded
2006
Country
United States
Website
www.medicalcheckin.com
Product Features
Appointment Scheduling
Appointment Reminders
Yes
Automated Scheduling
Yes
Calendar Sync
Yes
Client Database
Yes
Group Scheduling
Yes
Mobile Access
Yes
Multi-Location
Yes
Online Booking
Yes
Online Payments
Yes
Recurring Appointments
Yes
Room Booking Management
Yes
Customer Experience
Action Management
No
Analytics
Yes
Customer Segmentation
No
Dashboard
Yes
Feedback Management
Yes
Knowledge Management
No
Multi-Channel Collection
Yes
Sentiment Analysis
No
Survey Management
Yes
Text Analysis
No
Trend Analysis
Yes
Visitor Management
Alerts/Notifications
Yes
Badge Management
No
Document Management
No
ID Scan
No
Pre-Registration
Yes
Registration Management
Yes
Self Check-in
Yes
Visitor Tracking
Yes
Watch List
Yes
Product Features
HIPAA Compliance
Access Control / Permissions
Yes
Audit Management
Yes
Compliance Reporting
Yes
Data Security
Yes
Documentation Management
Yes
For Healthcare
Yes
Incident Management
Yes
Policy Training
Yes
Remediation Management
Yes
Risk Management
Yes
Vendor Management
Yes
Patient Engagement
Appointment Scheduling
No
Care Planning
Yes
Collaboration
No
Messaging
No
Mobile Access
No
Patient Education
No
Patient Portal
Yes
Personal Health Record
No
Progress Tracking
No
Self Management
No
Patient Management
Admissions Management
Yes
Bed Management
No
Discharge Management
No
Historical Reporting
Yes
Patient Flow Management
No
Patient Location Tracking
No
Patient Monitoring
No
Real Time Reporting
No
Waiting Time Tracking
Yes
Queue Management
Appointment Scheduling
No
Calendar
No
Communication Tools
No
Contactless
No
Customer Surveys
No
Dashboard
No
For Banks
No
For Government
No
For Healthcare
Yes
For Restaurants
No
For Retail
No
SMS Marketing
No
Supports Multiple Counters
No
Virtual Queue
No
Visitor Management
Alerts/Notifications
Yes
Badge Management
Yes
Document Management
Yes
ID Scan
No
Pre-Registration
No
Registration Management
Yes
Self Check-in
Yes
Visitor Tracking
Yes
Watch List
Yes