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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

CoPointer is designed for collaboration, education, and leisure activities. You can assist a family member with online shopping, conduct virtual classes, provide guidance to a coworker, or organize meetings effortlessly using CoPointer technology. Managing your virtual sessions is now streamlined with CoPointer, allowing you to invite participants into your class with just a single click. It offers a variety of essential tools such as a whiteboard, conference calls, file sharing, and the ability to highlight important information. Our platform supports online interactions among teams and colleagues across various locations and devices. With capacity for up to 100 participants, unlimited meeting durations, enhanced performance, and features like conference calling and on-screen highlighting, CoPointer makes everything achievable. This solution goes beyond a mere Support Button; the text chat link codes available for your website also enable highlighting, conference calls, file sharing, and easy navigation through your site. By utilizing CoPointer, you can transform the way you connect and collaborate with others in both professional and personal settings.

Description

RemoteVS is an innovative online sales platform that utilizes co-browsing technology to improve customer engagement by enabling support representatives to navigate web pages alongside customers, thereby providing immediate assistance and facilitating contract signing. The user experience is simple and efficient, as customers can access the service directly through their web browser without any required downloads, quickly connect with a support agent who starts the remote session, and receive real-time visual guidance via video, screen sharing, file sharing, or co-browsing features. Among its notable capabilities are interactive on-screen tools including pointers and drawing utilities for effective annotations, comprehensive file and image sharing options that accommodate formats like PNG, JPEG, JPG, and PDF, a barcode reader that enables swift product information verification, automatic session recording for administrative review, and LiveView, which allows for real-time oversight of support agents' activities and customer service metrics. Additionally, this service aims to streamline the customer support process, ensuring that users feel supported and informed throughout their interactions.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

CoPointer

Country

Ukraine

Website

copointer.com

Vendor Details

Company Name

RemoteVS

Country

Republic of Korea

Website

www.remotevs.com

Product Features

Screen Sharing

Annotations / Drawing Tools No 
Desktop / Browser Sharing No 
Mobile Screen Sharing No 
Presenter Control Management No 
Remote Control No 
Screen Capture No 
Screen Mirroring No 
Screen Recording No 

Team Chat

End-to-End Encryption (E2EE) No 
File Sharing No 
Groups / Channels No 
Payments No 
Search / Filter No 
Self-Destructing Messages No 
Stickers / GIFs No 
Threaded Discussion No 
Video Conferencing No 
Voice Calling No 

Video Conferencing

Electronic Hand Raising No 
Mobile Access No 
On-Demand Webcasting No 
Presentation Streaming No 
Presentation Tools No 
Private Chat No 
Real-Time Chat No 
Record & Playback Ability No 
Screen Sharing No 
Two-Way Audio & Video No 
Video Conferencing No 
Whiteboard No 

Web Conferencing

Electronic Hand Raising No 
Mobile Access No 
On-Demand Webcasting No 
Presentation Streaming No 
Presentation Tools No 
Private Chat No 
Real-Time Chat No 
Record & Playback Ability No 
Screen Sharing No 
Two-Way Audio & Video No 
Video Conferencing No 
Whiteboard No 

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