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Description
Clobba is an all-encompassing suite for reporting, analytics, and monitoring, specifically tailored for unified communications platforms like Microsoft Teams, that provides organizations with in-depth insights into their voice, collaboration, and licensing activities. It offers customizable dashboards alongside historical reports that cover essential metrics such as call quality indicators (packet-loss, latency, jitter), multi-leg call flows, user adoption statistics, device and headset usage, as well as performance metrics for queues and auto-attendants, in addition to license distribution and utilization data. Clobba further enhances its functionality with role-based access, automated report scheduling, and real-time alerts triggered by threshold exceedances, supporting deployment either through the vendor's cloud or on-premises solutions. Additionally, the core product is designed to be further enhanced with modules like Clobba Real Time, which includes live wallboards and trend analytics, Range Manager for managing Direct Inward Dialing (DID) numbers, Queue Manager for configuring call queues and auto-attendants, License Adoption, and a Voice Recorder feature. This modular approach allows organizations to tailor their Clobba experience to meet specific communication needs and challenges.
Description
Utilizing vCloud Usage Meter's on-premises agent alongside vCloud Usage Insight's SaaS offerings allows for effective licensing usage metering and automated reporting. Begin by familiarizing yourself with both Usage Meter and Usage Insight, and then proceed to download the latest version to initiate the process. Engage with the Automatic Reporting Service, which is central to the Cloud Provider Metering Architecture, and acquire the most recent On-Premises agent for efficient license usage collection and reporting. This setup enables you to generate monthly reports effortlessly, streamlining the entire process from data collection to aggregation and reporting via the Commerce Portal. With the release of Usage Meter 4.3, there's enhanced capability to manage larger environments within a single deployment. Additionally, the introduction of in-place upgrades means that replacing the on-premises agent with each new version is no longer necessary. Usage Insight serves as a centralized hub for accessing and downloading Usage reports, while VMware takes responsibility for storing historical records, alleviating partners from needing to maintain older appliances. Overall, this comprehensive system significantly simplifies the metering and reporting tasks for users.
API Access
Has API
API Access
Has API
Integrations
Microsoft 365
AWS Marketplace
Alliance Key Manager
Amazon Web Services (AWS)
Avaya Cloud Office
Carbon Black App Control
Carbon Black EDR
Cisco CX Cloud
Google Cloud Platform
Microsoft Azure
Integrations
Microsoft 365
AWS Marketplace
Alliance Key Manager
Amazon Web Services (AWS)
Avaya Cloud Office
Carbon Black App Control
Carbon Black EDR
Cisco CX Cloud
Google Cloud Platform
Microsoft Azure
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Code Software
Founded
2013
Country
United States
Website
www.codesoftware.net/clobba/
Vendor Details
Company Name
Broadcom
Founded
1991
Country
United States
Website
www.vmware.com/products/cloud-infrastructure/cloud-director/cloud-provider-metering
Product Features
Unified Communications
Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail
Product Features
Cloud Cost Management
Cost Reduction Optimization
Dashboard
Data Import/Export
Data Storage
Data Visualization
Resource Usage Reporting
Roles / Permissions
Spend and Cost Reporting
