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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Clarity Connect is a solution that is specifically designed for use with Skype for Business, ensuring seamless integration without the need for extra software installations. Agents and supervisors can simply launch their web browser to begin utilizing its features effortlessly. This platform does not interfere with the existing Skype for Business infrastructure or call management, while still leveraging its unified communications and collaboration tools, all while maintaining the high voice quality and dependability associated with Skype for Business. As a cloud-based solution, Clarity Connect allows organizations to set up a contact center that operates alongside their on-premises Skype for Business setup. Furthermore, it eliminates the need for additional on-site infrastructure or software clients, leading to lower costs and enhanced operational efficiency. Tailored by Perficient, Clarity Connect is capable of scaling to address the complex needs of geographically dispersed contact centers, all without the burden of expensive hardware or the necessity for specialized operational personnel. This flexibility makes it an ideal choice for businesses looking to optimize their communication strategies.

Description

GovClarity® is a cloud-based mapping application designed for real estate that empowers counties and cities to easily access, integrate, visualize, and share location data with colleagues and constituents, eliminating the need for a GIS degree. Utilizing SpatialStream®, GovClarity effectively showcases SmartParcels®, our comprehensive nationwide parcel database that connects over 300 property and tax attributes to specific parcel boundaries, along with other ready-to-map content. With an abundance of data and established best practice workflows included, users can start leveraging the platform as soon as they register. As your needs expand, GovClarity adapts alongside you; you can upload your own data or third-party information using a straightforward drag-and-drop interface and tailor workflows to fit your specific processes. Additionally, our Professional Services team is available to help personalize your GovClarity experience, ensuring it aligns with the unique requirements of your county or city, thus enhancing your operational efficiency. This flexibility makes GovClarity not just a tool, but a vital partner in your local government's data management efforts.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon Connect
HCL MyXalytics
Salesforce
VoiceBase

Integrations

Amazon Connect
HCL MyXalytics
Salesforce
VoiceBase

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Perficient

Founded

1994

Country

United States

Website

www.perficient.com/what-we-do/platforms-and-technology/clarity-connect

Vendor Details

Company Name

Digital Map Products

Founded

2000

Country

United States

Website

www.digmap.com/platform/govclarity/

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Product Features

Government

Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management

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