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Average Ratings 1 Rating

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support

Description

Microsoft Teams and Slack are prominent platforms for internal communication, yet they primarily revolve around chat features. In contrast, Clariti emerges as the superior choice over Microsoft and Slack by seamlessly integrating internal team interactions, such as calls and chats, with external communications like emails and OrbitChat for partners and suppliers. Each discussion related to a particular subject is neatly organized within a TopicFolder, positioning Clariti as a prime collaboration tool suitable for businesses of any size. With a robust array of features designed for both internal and external communications, Clariti consolidates emails, chats, calls, tasks, and documents into a single accessible location, all categorized by topic. This comprehensive organization enhances collaboration and productivity among teams, allowing for efficient private or group messaging. Additionally, users can effortlessly share emails or chat messages with their colleagues instantly, further streamlining communication processes.

Description

Handle customer support and communications directly through Slack, allowing you to send and receive emails, tweets, and direct messages seamlessly. Collaborate efficiently on shared email and Twitter accounts, such as support@your.domain, without the need to exchange passwords among team members. SharedBox integrates effortlessly with your existing Twitter account and any email service you currently utilize while providing an @in.sharedbox.app email for easy setup and forwarding. Incoming Twitter mentions, direct messages, and emails sent to your connected accounts or in.sharedbox.app email are routed straight to your chosen Slack channel, enabling your team to review and respond at their convenience. Each account includes a dedicated support site for your users to submit and manage their support requests, along with a complimentary supportby.email subdomain; customization with your own domain is also available. There’s no need for any new installations or applications, as you can leverage a platform your team is already accustomed to—Slack. Plus, you have the flexibility to add multiple email addresses and Twitter accounts to your Slack workspace for enhanced communication. This setup streamlines customer interactions and improves overall team efficiency.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Gmail No 
Google Workspace No 
Microsoft 365 No 
Microsoft Outlook No 
Slack No 
X (Twitter) No 

Integrations

Gmail Yes 
Google Workspace Yes 
Microsoft 365 Yes 
Microsoft Outlook Yes 
Slack Yes 
X (Twitter) Yes 

Pricing Details

$1.95 per month
Free Trial No 
Free Version Yes 

Pricing Details

$19.00/month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

CCE Technologies

Founded

2015

Country

United States

Website

clariti.app

Vendor Details

Company Name

Everygood

Founded

2018

Country

Nigeria

Website

sharedbox.app

Product Features

Collaboration

Brainstorming Yes 
Calendar Management No 
Chat / Messaging No 
Contact Management Yes 
Content Management No 
Document Management Yes 
Project Management No 
Real Time Editing No 
Task Management No 
Version Control No 
Video Conferencing No 

Team Chat

End-to-End Encryption (E2EE) No 
File Sharing No 
Groups / Channels No 
Payments No 
Search / Filter No 
Self-Destructing Messages No 
Stickers / GIFs No 
Threaded Discussion No 
Video Conferencing No 
Voice Calling No 

Product Features

Email Management

Data Recovery No 
Email Archiving No 
Email Deletion No 
Email Discovery No 
Email Monitoring Yes 
Email Recall No 
Queue Manager No 
Response Management Yes 
Routing No 
Shared Inboxes Yes 
Signature Management Yes 
Spam Blocker No 
Whitelisting / Blacklisting Yes 

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