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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Custom digital communication plays a crucial role in connecting the online and offline experiences of customers, and we excel in offering this service. Our app-based platform caters to every phase of your customer's journey, delivering a secure and compliant solution that fosters trust, transparency, and enduring relationships. By utilizing personalized video, automotive retailers can effectively close the gap between digital and physical interactions, creating deep emotional bonds with their clients. In today’s world, customers engage, research, and make purchases predominantly online. Tailored automotive videos and intelligent imaging ensure a customized buying experience while establishing a direct connection with the retailer. Whether you are purchasing or maintaining your vehicle, the retailer reaches out to you with a personalized video showcasing your vehicle of interest, enhancing the overall customer experience. This innovative approach not only streamlines the process but also reinforces the importance of personal touch in modern retail.

Description

Kreative Hive presents an innovative CRM solution specifically crafted for the retail sector, transforming how businesses connect with their clientele. This versatile platform integrates essential customer relationship management tools, allowing retailers to effectively handle and enhance their interactions with customers. Designed to simplify operations, it helps track customer preferences and refine marketing approaches. With user-friendly features like sales monitoring, tailored communication, and comprehensive analytics, retailers can obtain critical insights to boost sales and cultivate enduring customer loyalty. The platform’s accessible interface guarantees effortless implementation, making it a vital resource for retailers aiming to improve their customer experience and maintain a competitive edge in the modern marketplace. Additionally, the continuous updates and support provided by Kreative Hive ensure retailers can adapt to evolving market trends and customer needs.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$49
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

CitNOW

Founded

2006

Country

United Kingdom

Website

www.citnow.com

Vendor Details

Company Name

Kreative Hive

Founded

2023

Country

Canada

Website

kreativehive.ca

Product Features

Auto Dealer

Accounting No 
Buy-Here-Pay-Here No 
Collections Management No 
Contact Database Yes 
Customer Database Yes 
Document Management Yes 
F&I Management No 
Financing Management No 
Form Printing No 
Inventory Management Yes 
Lease Management No 
New Car Dealer Yes 
New Car Lot Yes 
Online Inventory Yes 
Parts Management No 
Sales Management Yes 
Service Department Yes 
Used Car Lot Yes 
Website Integration Yes 

Video Conferencing

Electronic Hand Raising No 
Mobile Access Yes 
On-Demand Webcasting No 
Presentation Streaming Yes 
Presentation Tools Yes 
Private Chat Yes 
Real-Time Chat Yes 
Record & Playback Ability Yes 
Screen Sharing Yes 
Two-Way Audio & Video Yes 
Video Conferencing Yes 
Whiteboard No 

Web Conferencing

Electronic Hand Raising No 
Mobile Access Yes 
On-Demand Webcasting No 
Presentation Streaming Yes 
Presentation Tools Yes 
Private Chat Yes 
Real-Time Chat Yes 
Record & Playback Ability Yes 
Screen Sharing Yes 
Two-Way Audio & Video Yes 
Video Conferencing Yes 
Whiteboard No 

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

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