
Numa is the AI Customer Operations System built for dealerships that are tired of losing revenue and customers to broken processes. Every day, service calls go unanswered, advisors spend their time fielding "where's my car?" instead of selling work, and managers only find out about unhappy customers after the bad review is already posted. Numa fixes this at the infrastructure level that can follow-up with your customers automatically and give visibility into customer satisfaction to your advisors, reps, and managers. Operator answers and routes every inbound call so nothing goes dark. Status Updates proactively reaches out to customers so advisors stop drowning in callbacks. Voice AI books appointments automatically so customers never wait. LiveCSI flags heat cases in real time so managers can intervene before a CSI score takes the hit. Opportunities can proactively reach out on declined services, open recalls, and equity moments. And it all runs through one unified system: one inbox, one shared context. The result: recovered revenue, freed-up advisors, and a customer experience that increases CSI and builds loyalty.
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Vehicle Acquisition Network (VAN) is private-party vehicle acquisition software for franchise and independent auto dealerships. It helps dealers buy used cars directly from consumers in their local market, alongside trade-ins and instead of paying up at auction.
VAN pulls for-sale-by-owner listings from 25+ online marketplaces into one dashboard, filters out dealer and scam listings and Do-Not-Call numbers, and adds VIN decoding and market valuation to each vehicle. Buyers call, text, and email sellers from inside VAN, and every conversation stays attached to the car it is about. On VAN Accelerate™, outreach and follow-up run automatically, KBB ICO leads get a text back within minutes, and AccuTrade leads get an automatic response.
For dealers without a buyer on staff, VAN Managed Buyer™ supplies a full-time buyer who is hired, trained, and managed by VAN. The dealership still makes the final buy decision and signs the check. Every plan includes an Acquisition Coach™, and VAN works with vAuto, VINCUE, CARFAX, AutoCheck, and most dealer CRMs.
VAN was founded in 2013 and serves dealers in the United States, Puerto Rico, and Canada. Plans start at $1,695 per month. To see VAN on your market, call 855-952-4949.
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AutoRaptor CRM
Boost your dealership's sales potential with AutoRaptor, the most user-friendly yet robust automotive CRM available today. This innovative platform equips dealerships with state-of-the-art productivity and automation features, allowing your team to engage with leads quickly and transform them into dedicated customers. Our all-encompassing CRM solution is designed to enhance your marketing efforts, improve communication efficiency, and foster customer loyalty. With smooth integration into your current systems and exceptional support from leading training professionals in the industry, AutoRaptor guarantees that you will maintain a competitive edge. Experience the unique blend of power and ease that AutoRaptor offers—book a demo now and explore how we can propel your dealership toward greater success while also improving your overall operational efficiency.
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Carro Systems
Intelligent Dealership Software, Engineered for Sales Excellence.
Carro serves as a showroom management solution tailored for automotive retailers of all sizes and types. Our platform enables both new and pre-owned vehicle dealerships to enhance sales by efficiently managing customer interactions, internet leads, and inventory tracking.
Developed by engineers with extensive experience in the Automotive Sales Lead Management sector since 2001, Carro incorporates cutting-edge AI technology to facilitate increased vehicle sales and maintain ongoing communication with customers. This innovative system is specifically crafted to cater to the needs of both franchise dealers selling new vehicles and independent dealers specializing in used cars, ensuring versatility and effectiveness in various retail environments. By leveraging Carro, dealerships can optimize their operations and significantly improve their engagement with prospective buyers.
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