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Description
Cisco CX Cloud serves as a comprehensive hub where users can tap into the knowledge and best practices of Cisco and its partners. This platform offers a seamless digital experience aimed at facilitating growth at a pace that suits your needs, guiding you toward success through a structured approach. The lifecycle journey is organized around specific use cases, complete with checklists and straightforward steps designed to expedite your journey toward realizing business value. It offers contextual learning opportunities to enhance knowledge and empower your workforce effectively. By utilizing actionable telemetry, it connects customers, partners, and Cisco, leveraging AI and ML to unveil distinct insights. CX Cloud stands as the digital foundation for Success Tracks, providing use case-driven guidance that enables you to reach your business objectives swiftly and at scale. Additionally, it offers enhanced visibility into expansive network infrastructures, improving both security and performance. This transformation of enterprise networks is pivotal for fostering global innovation and growth, paving the way for partners to lead in delivering transformative outcomes for clients. Ultimately, CX Cloud is not just a tool; it’s a catalyst for driving significant change in the digital landscape.
Description
Cuvama is an innovative platform designed for customer value discovery and value selling, aiding B2B teams in transitioning from merely pitching products to emphasizing measurable business outcomes. It encapsulates your distinctive value proposition within a dynamic framework guided by experts, empowering every seller to conduct real-time, collaborative discovery sessions that connect specific customer challenges to quantifiable results. By utilizing interactive, customer-focused business cases, teams can collaboratively create ROI models, make on-the-fly adjustments to their assumptions, and integrate value discussions throughout the entire sales process. In contrast to traditional static guides or isolated calculators, Cuvama functions during live conversations, providing contextual prompts, automatically linking pain points to corresponding benefits, and ensuring smooth transitions to customer success teams to reinforce the value delivered. The platform is structured around five essential steps, capturing organizational knowledge, highlighting best practices, and consistently refining messaging based on the outcomes of various deals. This continuous improvement not only enhances the effectiveness of sales teams but also fosters a deeper understanding of customer needs and expectations.
API Access
Has API
API Access
Has API
Integrations
Acxiom InfoBase
AiRISTA
Blackwell Security
Calabrio Quality Management
CapametriX
F5 BIG-IP SSL Orchestrator
GB Network Solutions
Gatheround
Innomate
Klearcom
Integrations
Acxiom InfoBase
AiRISTA
Blackwell Security
Calabrio Quality Management
CapametriX
F5 BIG-IP SSL Orchestrator
GB Network Solutions
Gatheround
Innomate
Klearcom
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Cisco
Founded
1984
Country
United States
Website
www.cisco.com/c/m/en_us/customer-experience/cx-cloud.html
Vendor Details
Company Name
Cuvama
Founded
2022
Country
United Kingdom
Website
cuvama.com
Product Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
