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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Cisco CX Cloud serves as a comprehensive hub where users can tap into the knowledge and best practices of Cisco and its partners. This platform offers a seamless digital experience aimed at facilitating growth at a pace that suits your needs, guiding you toward success through a structured approach. The lifecycle journey is organized around specific use cases, complete with checklists and straightforward steps designed to expedite your journey toward realizing business value. It offers contextual learning opportunities to enhance knowledge and empower your workforce effectively. By utilizing actionable telemetry, it connects customers, partners, and Cisco, leveraging AI and ML to unveil distinct insights. CX Cloud stands as the digital foundation for Success Tracks, providing use case-driven guidance that enables you to reach your business objectives swiftly and at scale. Additionally, it offers enhanced visibility into expansive network infrastructures, improving both security and performance. This transformation of enterprise networks is pivotal for fostering global innovation and growth, paving the way for partners to lead in delivering transformative outcomes for clients. Ultimately, CX Cloud is not just a tool; it’s a catalyst for driving significant change in the digital landscape.

Description

Cisco Network Assistant offers a user-friendly interface and task-oriented menu that streamlines the management of both wired and wireless networks for up to 80 devices. This complimentary tool is designed to facilitate the implementation of standard services across various Cisco devices, including switches, routers, wireless controllers, and access points. Users can access vital product information, such as warranty details, contract statuses, advisories, and end-of-life notifications, through a direct integration with Cisco Active Advisor, which automatically collects data from devices managed by the Network Assistant. The software provides network administrators with a comprehensive overview of their network, allowing them to effectively utilize its functionalities for small to midsize businesses or branch locations. Additionally, it supports network discovery and visually represents the topology, while also enabling configuration management of Cisco products tailored for small and medium enterprises. This ensures that administrators can easily monitor and maintain their network infrastructures with greater efficiency and control.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Calabrio Quality Management Yes 
CapametriX Yes 
Check Point Exposure Management Yes 
DIDforSale Yes 
Dianahost Yes 
Dynamics Telephony Yes 
GB Network Solutions Yes 
Hudini Yes 
InfiniBox Yes 
Innomate Yes 
Juniper Apstra No 
Kova Yes 
NetWatch.ai Yes 
Polarity Yes 
Recovery Point Yes 
SecHard Yes 
SecureRedact Yes 
Smartnumbers Yes 
Stor2RRD Yes 
Zirozen Yes 

Integrations

Calabrio Quality Management No 
CapametriX No 
Check Point Exposure Management No 
DIDforSale No 
Dianahost No 
Dynamics Telephony No 
GB Network Solutions No 
Hudini No 
InfiniBox No 
Innomate No 
Juniper Apstra Yes 
Kova No 
NetWatch.ai No 
Polarity No 
Recovery Point No 
SecHard No 
SecureRedact No 
Smartnumbers No 
Stor2RRD No 
Zirozen No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Cisco

Founded

1984

Country

United States

Website

www.cisco.com/c/m/en_us/customer-experience/cx-cloud.html

Vendor Details

Company Name

Cisco

Founded

1984

Country

United States

Website

www.cisco.com/c/en/us/products/cloud-systems-management/network-assistant/index.html

Product Features

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Product Features

Network Troubleshooting

Alerts / Escalation Yes 
Bandwidth Troubleshooting No 
Change Management No 
Configuration Management Yes 
Connectivity Management No 
Data Visualization No 
Historical Audit No 
Mobile Network Troubleshooting No 
Network Analysis No 
Network Monitoring Yes 

Alternatives

Alternatives