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Description
Cisco CX Cloud serves as a comprehensive hub where users can tap into the knowledge and best practices of Cisco and its partners. This platform offers a seamless digital experience aimed at facilitating growth at a pace that suits your needs, guiding you toward success through a structured approach. The lifecycle journey is organized around specific use cases, complete with checklists and straightforward steps designed to expedite your journey toward realizing business value. It offers contextual learning opportunities to enhance knowledge and empower your workforce effectively. By utilizing actionable telemetry, it connects customers, partners, and Cisco, leveraging AI and ML to unveil distinct insights. CX Cloud stands as the digital foundation for Success Tracks, providing use case-driven guidance that enables you to reach your business objectives swiftly and at scale. Additionally, it offers enhanced visibility into expansive network infrastructures, improving both security and performance. This transformation of enterprise networks is pivotal for fostering global innovation and growth, paving the way for partners to lead in delivering transformative outcomes for clients. Ultimately, CX Cloud is not just a tool; it’s a catalyst for driving significant change in the digital landscape.
Description
Cisco's Enterprise Network Functions Virtualization (NFV) offering empowers businesses to transition critical network functions into a virtualized environment, facilitating swift deployment of network services at various locations. By transforming conventional hardware-driven network functions into software, Cisco's NFV minimizes reliance on numerous physical devices, resulting in both cost reductions and easier management. This innovative NFV solution not only speeds up the introduction of new virtual network services but also simplifies operational processes while providing the adaptability to integrate physical, virtual, Cisco, and third-party components seamlessly. In doing so, it not only lowers expenses but also liberates IT personnel from routine service visits, thereby boosting the overall efficiency of the network. Additionally, it efficiently manages and automates the delivery of network services across both physical and virtual settings, optimizing workflows and significantly decreasing the need for manual input. Ultimately, Cisco's NFV solution represents a transformative approach to network management, ensuring organizations can respond swiftly to evolving demands.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Acxiom InfoBase
Yes
Amplifier Security
Yes
Call Coach AI
Yes
Chatterbox
Yes
Check Point Exposure Management
Yes
CloudCover CoverIT
Yes
Cloudonix
Yes
DataBahn
Yes
Dynamics Telephony
Yes
Ednetics
Yes
Integrations
Acxiom InfoBase
No
Amplifier Security
No
Call Coach AI
No
Chatterbox
No
Check Point Exposure Management
No
CloudCover CoverIT
No
Cloudonix
No
DataBahn
No
Dynamics Telephony
No
Ednetics
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Cisco
Founded
1984
Country
United States
Website
www.cisco.com/c/m/en_us/customer-experience/cx-cloud.html
Vendor Details
Company Name
Cisco
Founded
1984
Country
United States
Website
www.cisco.com/c/en/us/solutions/enterprise-networks/enterprise-network-functions-virtualization-nfv/index.html
Product Features
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
