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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Cisco CX Cloud serves as a comprehensive hub where users can tap into the knowledge and best practices of Cisco and its partners. This platform offers a seamless digital experience aimed at facilitating growth at a pace that suits your needs, guiding you toward success through a structured approach. The lifecycle journey is organized around specific use cases, complete with checklists and straightforward steps designed to expedite your journey toward realizing business value. It offers contextual learning opportunities to enhance knowledge and empower your workforce effectively. By utilizing actionable telemetry, it connects customers, partners, and Cisco, leveraging AI and ML to unveil distinct insights. CX Cloud stands as the digital foundation for Success Tracks, providing use case-driven guidance that enables you to reach your business objectives swiftly and at scale. Additionally, it offers enhanced visibility into expansive network infrastructures, improving both security and performance. This transformation of enterprise networks is pivotal for fostering global innovation and growth, paving the way for partners to lead in delivering transformative outcomes for clients. Ultimately, CX Cloud is not just a tool; it’s a catalyst for driving significant change in the digital landscape.

Description

The Cisco Elastic Services Controller (ESC) functions as a Virtual Network Functions Manager (VNFM), managing the entire lifecycle of Virtual Network Functions (VNFs) from the initial onboarding and deployment phases to ongoing monitoring, scaling, healing, and eventual decommissioning. With its flexible and modular design, ESC accommodates both Cisco's VNFs and those from third-party providers, making it suitable for a variety of network settings. It integrates effortlessly into any ETSI-compliant Management and Orchestration (MANO) framework, ensuring that architectural integrity and compliance are upheld. The platform delivers in-depth visibility into service creation, allowing for effective management from the instantiation stage through critical maintenance activities like auto-scaling and healing, all the way to the final teardown of both simple and intricate multi-VNF services. By adeptly managing multi-VNF services, it offers essential tools for creating service definitions, enforcing policies, and controlling VNF placements, thus enhancing operational efficiency. Furthermore, ESC is equipped with advanced analytics capabilities and service health monitoring, which are supported by its integrated instrumentation, ensuring that network performance is continuously optimized. This comprehensive approach not only simplifies network management but also enhances the overall reliability of services deployed across diverse environments.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amplifier Security Yes 
Call Coach AI Yes 
Check Point Exposure Management Yes 
Citus Yes 
Dynamics Telephony Yes 
GB Network Solutions Yes 
HindSight Yes 
Hudini Yes 
InfiniBox Yes 
Innomate Yes 
Klearcom Yes 
Link Yes 
MapsPeople Yes 
Mindflow Yes 
Mondoo Yes 
Pillar Security Yes 
Rafay Yes 
Soft-ex Yes 
StrikeReady Yes 
Tollring Yes 

Integrations

Amplifier Security No 
Call Coach AI No 
Check Point Exposure Management No 
Citus No 
Dynamics Telephony No 
GB Network Solutions No 
HindSight No 
Hudini No 
InfiniBox No 
Innomate No 
Klearcom No 
Link No 
MapsPeople No 
Mindflow No 
Mondoo No 
Pillar Security No 
Rafay No 
Soft-ex No 
StrikeReady No 
Tollring No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Cisco

Founded

1984

Country

United States

Website

www.cisco.com/c/m/en_us/customer-experience/cx-cloud.html

Vendor Details

Company Name

Cisco

Founded

1984

Country

United States

Website

www.cisco.com/c/en/us/products/cloud-systems-management/elastic-services-controller-esc/index.html

Product Features

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Product Features

Alternatives

Alternatives

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