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Description

Integrate data science into the core of your subscription model with ChurnIQ 2.0, which offers tailored retention analytics and insights derived from AI. This innovative platform addresses subscription cancellations at every point along the subscriber's journey. Additionally, ChurnIQ simplifies the analysis and segmentation of your audience, enabling you to swiftly launch campaigns tailored to enhance retention and maximize the value of specific segments. With ChurnIQ’s S3 data lake, you can unify your subscriber data, regardless of the various tools you may be utilizing. The ChurnIQ analytics dashboard provides a comprehensive overview of your performance throughout the customer journey, ensuring you have a holistic view rather than just fragmented data points. Furthermore, you will gain actionable insights into the underlying causes of subscriber cancellations, allowing for more informed decision-making. ChurnIQ also automatically identifies customer segments based on their behaviors, satisfaction levels, and stages within the lifecycle, which can lead to more effective marketing strategies. By leveraging these insights, your business can better anticipate subscriber needs and improve overall retention rates.

Description

Feedbackly is an all-in-one customer experience measurement and analytics platform. It allows you to automate the analysis and optimization of your entire Customer journey with behavioral targeting and intelligent automation. Feedbackly allows you to collect customer feedback from any channel, analyze it all, and then let smart integrations take care of your feedback. Feedbackly is the only CXM platform that allows you to measure Emotional Value Index (EVI®.) This gives insight into how customers' emotions affect revenue and churn throughout your customer journey. Our mission is to make companies happy. We ensure that our customers are happy. More than 95% of our customers remain with us. Feedbackly offers all the tools, methods and training necessary to attract and retain more customers with a better customer experience.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

BI Book
Drupal
Google Tag Manager
HubSpot CMS Hub
HubSpot CRM
HubSpot Customer Platform
HubSpot Marketing Hub
HubSpot Service Hub
Instapage
Joomla!
Luzmo
Magento
Microsoft Teams
Salesforce
Shopify
Squarespace
Unbounce
Weebly
WooCommerce
WordPress

Integrations

BI Book
Drupal
Google Tag Manager
HubSpot CMS Hub
HubSpot CRM
HubSpot Customer Platform
HubSpot Marketing Hub
HubSpot Service Hub
Instapage
Joomla!
Luzmo
Magento
Microsoft Teams
Salesforce
Shopify
Squarespace
Unbounce
Weebly
WooCommerce
WordPress

Pricing Details

$0.29 + 2.9% per transaction
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Cleeng

Founded

2011

Country

Netherlands

Website

cleeng.com/churniq-churn-intelligence

Vendor Details

Company Name

Feedbackly

Founded

2012

Country

Finland

Website

www.feedbackly.com

Product Features

Business Intelligence

Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics

Customer Journey Mapping Tools

Action Management
Attribution Modeling
Behavioral Analytics
Collaboration
Customer Profiles
Data Import / Export
Predictive Analytics
Surveys & Feedback
Templates

Predictive Analytics

AI / Machine Learning
Benchmarking
Data Blending
Data Mining
Demand Forecasting
For Education
For Healthcare
Modeling & Simulation
Sentiment Analysis

Product Features

360 Degree Feedback

Dashboard
Feedback / Surveys
Progress Tracking
Question Library
Rater Selection
Self Service Portal
Supports External Reviewers

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Journey Mapping Tools

Action Management
Attribution Modeling
Behavioral Analytics
Collaboration
Customer Profiles
Data Import / Export
Predictive Analytics
Surveys & Feedback
Templates

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Employee Engagement

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys

Experience Management

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

NPS

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Alternatives

Alternatives

Butter Reviews

Butter

Butter Payments