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Average Ratings 0 Ratings

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ease
features
design
support

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Description

The platform for customer engagement. Connect with your clients during crucial moments. Engagement Hub. Customizable inboxes for all digital channels, advanced workflows, detailed routing powered by machine learning; everything required to deliver an exceptional customer experience. Listening In an era defined by social media, managing a brand effectively is a challenging task. Social listening provides the opportunity to respond at the perfect moment. Crowdsourcing Engage your customers! Create dedicated spaces where they can participate in collaborative efforts, support initiatives, branding projects, and more. Customer Support. Managing a greater volume of customer inquiries, reducing response times, lowering service costs, and maintaining a seamless end-to-end experience. Digital Marketing. Aligning the CRM with marketing strategies and supplying data that supports digital marketing decisions to optimally manage the essence of the business: its brand. Digital Public Relations. Assessing the outcomes of every online initiative, ensuring continuous improvement and adaptation. Ultimately, this comprehensive approach fosters stronger relationships between businesses and their customers.

Description

Pulsar is a social listening, audience intelligence and narrative intelligence platform that helps organisations understand how people think, speak, and form meaning around topics that matter. By combining large-scale data, AI agents, and expert analysis, Pulsar enables teams to move beyond surface metrics to uncover the narratives shaping culture, behaviour, and decision-making. Pulsar allows users to design and run their own studies with training and customer success support, alongside optional research and consultancy programmes. By integrating social listening with audience segmentation in a single workflow, Pulsar reveals how different communities interpret the same narratives in distinct ways—supporting more informed strategy and targeting.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Audiense
StatSocial Silhouette

Integrations

Audiense
StatSocial Silhouette

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Chorally

Country

Italy

Website

chorally.com

Vendor Details

Company Name

Pulsar

Founded

2013

Country

United States

Website

www.pulsarplatform.com

Product Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Product Features

Audience Intelligence

AI / Machine Learning
Audience Segmentation
Competitive Intelligence
Content Tracking
Data Visualization
Data-Driven Insights
Filters / Search
Image Recognition
Sentiment Analysis
Social Listening
Social Media Analytics
Trend Tracking

Alternatives

Alternatives