Average Ratings 12 Ratings
Average Ratings 0 Ratings
Description
Checker is a professional market research solution, that allows for conducting 360-degree customer satisfaction campaigns. Offering a Mystery Shopping platform, alongside a full-fledged application for customer experience management, helps with multichannel data collection, complete operational workflow, and unified reporting tools.
Checker offers an integrated market research platform, allowing to conduct Mystery Shopping, CX/VoC, and VoE surveys efficiently:
Mystery shopping software;
CATI surveys;
CAPI surveys;
CAWI surveys (Internet surveys, Email surveys, SMS surveys);
Retail audit.
With excellent customer service and an end-to-end enterprise-level CX solution, Checker has won global recognition worldwide, reaching new partners and clients across 4 continents.
Description
The Survey System stands out as the most comprehensive software solution for conducting surveys across various platforms, including web, telephone, mobile, CAPI, and paper formats. This remarkable software is particularly well-suited for mixed-mode surveys, seamlessly integrating two or more methodologies for enhanced data collection. With its voice capture feature, The Survey System allows for the recording of responses in the actual voices of respondents, adding a personal touch to the data gathering process. Its advanced logic capabilities ensure that respondents follow a tailored path through the questions, making adjustments to improve data quality and verify response accuracy. Additionally, if you have pre-existing data like demographic information or past purchases, The Survey System can easily merge this information into individual questionnaires. Users can generate results in various formats, including tables, charts, or text, and even produce real-time reports for online survey responses. Furthermore, sophisticated cross-tabulation features present results segmented by any relevant data points, providing deeper insights into the survey findings. This versatility makes The Survey System an invaluable tool for researchers seeking to optimize their survey processes.
API Access
Has API
Yes
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Checker Software Systems
Founded
2005
Country
Hadera, Israel
Website
www.checker-soft.com
Vendor Details
Company Name
Creative Research Systems
Founded
1982
Country
United States
Website
www.surveysystem.com
Product Features
Market Research
Benchmarking
Yes
Compensation Management
Yes
Data Management
Yes
Email / Online
Yes
Face-to-Face
Yes
Panel Management
No
Paper-Based
No
Phone-Based
Yes
Sample Management
Yes
Statistical Analysis
Yes
Survey Management
Yes
SMS Survey
Alerts / Notifications
Yes
Analytics / Reporting
Yes
Audience Targeting
No
Campaign Management
Yes
Contact Management
Yes
Customizable Templates
Yes
Keyword Tracking
Yes
MMS
No
Mass Texting
Yes
Message Personalization
Yes
Scheduled Messaging
Yes
Survey Builder
Yes
Template Management
Yes
Survey
Custom Survey URLs
Yes
Data Analysis Tools
Yes
Email Marketing
Yes
Mobile Survey
Yes
Offline Response Collection
Yes
Paper Survey
No
Question Branching
Yes
Question Library
Yes
Site Intercept Survey
Yes
Skip Logic
Yes
Supports Audio / Images / Video
Yes
Product Features
Customer Satisfaction
360 Degree Feedback
No
Analytics
Yes
Call Reporting
Yes
Complaint Monitoring
Yes
Feedback Collection
Yes
Survey Management
Yes
Market Research
Benchmarking
No
Compensation Management
No
Data Management
Yes
Email / Online
No
Face-to-Face
No
Panel Management
Yes
Paper-Based
No
Phone-Based
No
Sample Management
Yes
Statistical Analysis
No
Survey Management
Yes
Survey
Custom Survey URLs
Yes
Data Analysis Tools
Yes
Email Marketing
Yes
Mobile Survey
Yes
Offline Response Collection
Yes
Paper Survey
Yes
Question Branching
Yes
Question Library
Yes
Site Intercept Survey
Yes
Skip Logic
Yes
Supports Audio / Images / Video
Yes