InsertChat Reviews

InsertChat

1.0 out of 5 stars

Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Average Ratings 1 Rating

Total 1 out of 5 stars
ease 3 out of 5 stars
features 1 out of 5 stars
design 2 out of 5 stars
support 1 out of 5 stars

Description

Chatty is a dedicated desktop chat application tailored for Twitch, replicating the feel of traditional IRC clients. It is compatible with Windows and any system that runs Java 8 or newer, enabling users to engage with multiple channels through tabbed interfaces, split views, or distinct windows. This client boasts a variety of features such as the ability to mark favorite channels, maintain chat logs, implement flexible message highlighting and ignoring, customize chat colors and fonts, and choose from multiple themes including a dark mode. Users are alerted when their followed channels go live and can effortlessly launch streams in their preferred browser or utilize external applications like Streamlink for quick access. For streamers, Chatty provides an array of tools to manage stream titles, select games and tags, run advertisements, display recent followers and subscribers, and analyze viewer history through graphs. Moderation capabilities include customizable user dialogs, support for AutoMod, and the option to create personalized commands. Moreover, the client integrates emotes from platforms like FrankerFaceZ and BetterTTV, features a unified bot badge, and supports emote tab completion, enhancing the overall user experience. Ultimately, Chatty is designed to streamline interactions on Twitch while catering to both viewers and streamers alike.

Description

InsertChat is an AI customer engagement platform designed to automate and organize communications between businesses and their customers. It combines an AI phone receptionist, website chatbot, email responder, and messaging assistant within a unified workspace. The platform uses business-specific knowledge from websites, FAQs, documents, and other supported sources to generate relevant responses to customer inquiries. Its AI receptionist can answer incoming calls, collect information about customer requests, and assist with appointment scheduling. Website chat functionality enables businesses to respond to visitor questions, capture leads, and transfer conversations to employees when necessary. InsertChat also supports SMS and WhatsApp communications, allowing customers to interact with businesses through multiple messaging channels. A shared inbox provides access to customer conversations, contact records, internal notes, and communication history. Integrations with Google Calendar, Outlook, HubSpot, and other supported applications connect customer interactions with existing business workflows. Administrators can customize the assistant's tone, branding, knowledge sources, and handoff rules to match their operational requirements.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Calendly No 
ClickDesk No 
Crisp No 
DALL·E 3 No 
Discord No 
Google Calendar No 
Google Cloud Search No 
Gorgias No 
HelpCrunch No 
Intercom No 
Olark No 
Perplexity No 
Shopify No 
Trengo No 
Twitch Yes 
Webflow No 
Wix No 
WordPress No 
tawk.to No 

Integrations

Calendly Yes 
ClickDesk Yes 
Crisp Yes 
DALL·E 3 Yes 
Discord Yes 
Google Calendar Yes 
Google Cloud Search Yes 
Gorgias Yes 
HelpCrunch Yes 
Intercom Yes 
Olark Yes 
Perplexity Yes 
Shopify Yes 
Trengo Yes 
Twitch No 
Webflow Yes 
Wix Yes 
WordPress Yes 
tawk.to Yes 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Pricing Details

$98/month
Pro $98/month, Growth $198/month, Scale $498/month, Enterprise from $998/month. A 7-day Pro trial requires a card; usage
uses monthly AI credits and phone or connected-service costs can vary.
Free Trial Yes 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Chatty

Website

chatty.github.io

Vendor Details

Company Name

InsertChat

Country

United States

Website

insertchat.com

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

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