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ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

No User Reviews. Be the first to provide a review:

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Description

Chatty is more than a chatbot—it’s an AI-powered sales assistant designed to help ecommerce stores increase revenue effortlessly. It learns your entire catalog overnight, meaning no weeks wasted on training or setup. By tracking browsing patterns and purchase history, it understands what customers want and recommends products right in the conversation. Its AI engine proactively suggests upsells and cross-sells, helping stores capture more revenue per transaction. With round-the-clock availability, Chatty handles customer questions, solves problems, and drives sales even when human teams are offline. It includes everything you expect from modern chat software, including a unified inbox, omnichannel integration, and a help center that reduces repetitive inquiries. Brands already report millions in assisted revenue, chat-to-sale rates of 20%, and AI resolution rates above 90%. Built for Shopify and trusted by tens of thousands of merchants, Chatty transforms customer conversations into profitable outcomes.

Description

Transform casual browsers into committed buyers by harnessing the effectiveness of chat. With Shopify Inbox, you can seamlessly manage customer interactions, set up automated messages, and gain valuable insights to prioritize conversations that lead to conversions. Start using Shopify Inbox at no cost, and personalize your online store chat, including saved responses and other features directly from your admin panel. Effortlessly engage with customers and oversee discussions through either the mobile app or web interface. Leverage metrics available in your admin to gauge chat performance, enabling you to strategize for future growth confidently. When engaging with customers through online store chat, obtain insights into the items they have in their shopping cart. Utilize chat to share personalized discount codes, helping to finalize sales and convert one-time visitors into repeat customers. Automatically classify conversations that have a high likelihood of resulting in a sale to streamline your focus. Additionally, develop a comprehensive FAQ section so that customers can easily access information regarding your return policy, shipping options, and more, ensuring they feel informed and valued. Consistency in your brand's messaging is crucial, so make use of saved response shortcuts to assist customers efficiently and enhance their overall shopping experience. By implementing these strategies, you can significantly improve customer satisfaction and drive sales growth.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Shopify Yes 
Apple Business Chat No 
Facebook Messenger No 
Freshchat No 
Instagram No 
Shopney No 

Integrations

Shopify Yes 
Apple Business Chat Yes 
Facebook Messenger Yes 
Freshchat Yes 
Instagram Yes 
Shopney Yes 

Pricing Details

$19.99 per month
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Chatty

Website

chatty.net

Vendor Details

Company Name

Shopify

Founded

2006

Country

Canada

Website

www.shopify.com/inbox

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Product Features

Live Chat

Canned Responses Yes 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat Yes 
Screen Sharing No 
Third Party Integration No 
Transfers / Routing Yes 
Website Visitor Tracking No 

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