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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Establish immediate interactions with clients using Chatbox, a messaging platform hosted in the cloud. This tool enables users to oversee communication through Facebook Messenger, live chat, and SMS channels. Additionally, Chatbox can seamlessly connect with various customer relationship management (CRM) systems such as Oracle Service Cloud and Salesforce. Furthermore, it allows users to tailor messages by incorporating customer information, including their name, age, and address, enhancing the personalization of interactions. By leveraging these features, businesses can improve their engagement strategies significantly.

Description

LeapXpert’s federated framework facilitates smooth integration with essential business applications, enhancing overall operational efficiency. Adopting a mobile-first strategy, it empowers users to engage in text and voice interactions via their preferred channels, all while ensuring a secure and cohesive environment. This federated model not only supports messaging and voice but also incorporates advanced features such as deep links to voice applications, message transformations, and media transcoding. Additionally, it includes chatbots designed to enhance and support professionals during conversations, among other capabilities. As instant messaging and communication increasingly blend into everyday activities, the difficulty of preserving a distinct business identity for work-related discussions escalates. LeapXpert addresses this issue by providing organizations with a comprehensive overview and complete transparency of employee-customer interactions, all without encroaching on the privacy of employees' personal communications. Ultimately, this innovative approach helps maintain the integrity of professional communication while fostering a productive work environment.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Slack
Discord
LINE
Microsoft Teams
Oracle Service
Salesforce
Signal
Telegram
WeChat
WhatsApp
Ytel
iMessage

Integrations

Slack
Discord
LINE
Microsoft Teams
Oracle Service
Salesforce
Signal
Telegram
WeChat
WhatsApp
Ytel
iMessage

Pricing Details

$35.00/month
Free Trial
Free Version

Pricing Details

$24 per user per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Chatbox

Founded

2015

Country

United States

Website

chatbox.com

Vendor Details

Company Name

LeapXpert

Founded

2017

Country

United States

Website

www.leap.expert

Product Features

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Product Features

Archiving

Access Control
Data Deduplication
Document Management
Email Archiving
Multimedia Archiving
Retention Management
Storage Management
Version Control
Web Archiving
eDiscovery

Customer Communications Management

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

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