Alternatives to LeapXpert

Engage is a highly personalized and exceptional experience that uses the power of AWS, Generative AI and AWS. Operating clunky, on-premise systems of contact centers is time-consuming and costly. Local Measure's Engage For Amazon Connect is helping contact centers cater to the modern consumer's needs. Engage is a Contact Center as a Service. This means that we handle all updates and improvements. We do not require expensive agent licenses or hardware. Our consumption-based pricing is designed to accommodate businesses of all sizes. To build a brand, you must put your customers first. Engage helps agents better understand their customers and make their lives easier with intelligent AI, features like sentiment analysis and chatbots. Engage includes Voice, Email, SMS and Facebook Messenger, Instagram DM (Direct Message), Twitter DM (Direct Message), WhatsApp, WeChat LINE, and Web Chat.

Birdeye is the highest-rated all-in-one reputation and customer experience platform for local businesses and brands. Over 100,000 businesses use Birdeye’s all-in-one platform to effortlessly manage online reputation, connect with prospects through digital channels, and gain customer experience insights to grow sales and thrive.

With over 700 direct carrier connections and 60+ offices on 6 continents, Infobip is a global leader in omnichannel communication. We make it our business to simplify how brands connect with, engage and delight their customers at global scale. Our programmable communications platform delivers a suite of tools for advanced customer engagement and support, plus security and authentication. We make this available to you across the widest range of communication channels possible. THE INFOBIP ADVANTAGE (1) Personalized omnichannel customer connections Achieve deeper customer engagement across the widest selection of local and global channels, including: SMS, RCS, WhatsApp, voice, video, email and the most popular chat apps. (2) Global reach, local presence Our 60+ offices around the world allow us to react faster. We provide 24/7 customer support, technical solutions in-line with needs and local requirements — based on proven best practices. (3) Full stack customer engagement Deliver better outcomes for your business by enhancing your communications with fully integrated contact center, marketing automation, and chatbot building solutions informed by our customer data platform.

Mobile communication and payment solutions. Combine messaging channels such as WhatsApp with innovative payments to create Conversational Commerce. We help companies communicate. Our customers use voice, SMS, Voice, and the most popular chat apps, WhatsApp, Apple Business Chat, Google RCS, and WhatsApp. Let the AI bot handle the talking and start a conversation in the channel that your customers prefer. To increase conversions, integrate commerce into the conversation. CM.com is a payment service provider licensed by Apple Pay, Google Pay and WeChat Pay. It offers a variety of options for all channels with Apple Pay and Google Pay as well as Credit Cards and local payments such as Bancontact and Bancontact. CM.com also offers a ticketing platform that helps museums, stadiums and festivals sell and manage any type or ticket. The Customer Data Platform allows you to market on a personal level. Identity and esign solutions ensure authentication in all transactions

Why use 8 systems when one package could do the job? Weave allows patient, client, and customer communication to be easier and more efficient while working in and out of your office. This is especially helpful during COVID. Weave makes it easy to communicate with clients and patients.

Text Request is a business messaging platform that ignites customer engagement. We have created simple-to-use messaging solutions for your everyday communication issues. This allows you to cut through the noise and connect with customers wherever you are. Text Request can scale with you from one person to managing a few conversations to thousands of employees sending millions in messages to custom solutions built on the API. Our website provides information about how we can help busy business leaders with conversational messaging and customer engagement.

TXTImpact is a USA-based leader in Business SMS Text Marketing Services. Wire2Air launched TXTImpact in 2006 to provide a web-based Text Messaging Platform and SMS Marketing Services to small businesses, agencies, and brands. It allows them to create integrated Text Messaging Marketing campaigns, Text Messaging Services for business communication and emergency alerts for schools, colleges, and other institutions. We are proud to offer the only US-based, turn-key web-based solution that allows businesses and governments from all industries, including education, hospitality and religion, politics, technology and non-profits, to create and implement a Text Marketing Campaign.

Everything local businesses need to win. Text with customers, get more reviews, collect payments, send text marketing campaigns, and centralize your communications—all from one platform.

Upgrade to a professional platform that offers everything you need. Your data, your control, your brand. Experts agree that social chat platforms are not suitable for business. Qwil Messenger allows you to chat instantly, securely, and easily. Qwil Messenger has a higher open rate than email. Qwil Messenger has a higher response rate than email. Qwil Messenger reduces response time from 90 minutes with emails to 90 second. Secure banking-grade software allows you to stay in touch with your clients, colleagues and team. Manage conversations easily and add participants when needed. Stay connected, whether on your desktop or mobile. Save time by avoiding passwords, secure email, or identification calls. Share your screen and send documents and messages in the same conversation. Schedule your next meeting without worrying about unwelcome guests.

ZoomInfo SalesOS allows you to maximize productivity, increase pipeline and reach a revenue potential that you never imagined possible. Create an account universe based upon your Ideal Customer Profiles. Reach decision makers with the largest B2B database of 65M+ phone numbers and 150M+ verified email addresses. Track companies searching for solutions similar to yours on the internet to identify and reach prospects early in their buyer's journey. Find and connect with decision-makers from companies that visit your website. Analyze customer calls, emails, and meetings to drive process improvements that will impact your bottom line. With our native phone dialer, and email tool, you can create and execute multi-touch sales campaigns. ZoomInfo Chat is a data-driven chatbot tool that reduces the time it takes to close sales. To free up your internal staff, set real-time lead alerts and automate lead-qualifying communications.

SPLICE Software supports businesses in creating engaging, effective communication programs that seamlessly integrate with existing workflows. SPLICE's patent-pending Dialog Suite™, which manages all customer opt-ins, ensures that all communications are legal compliant. SPLICE's automated communication can improve efficiency in any use case, and can be used for both inbound and external messaging. You can also see the impact quality communication can have on your business with our award-winning analytics tools.

Connect with your customers through a conversational platform that allows for multi-channel communication. Connect with site visitors using voice, live chats, two-way texts, video, social messaging, and more. Works on any website and can increase conversion rates up to 75% Add a virtual phone system and a business line to your personal phone by using our mobile application or web portal. Set up IVR, create your call flow, and enable call-forwarding to ensure that no customer calls are missed. Connect with your customers by sending SMS text messages. It's convenient and easy - clients can send text messages from your website by using Voizee widget, and you can take over from there. Centralize all your customer conversations in one dashboard, regardless of the channel.

You can communicate with customers using personalized messaging on any medium that suits you best. Statflo is the only fully-compliant enterprise-grade customer engagement platform that is exclusively for front-line staff. Our top priority is to ensure that you have the best security and compliance measures in place for customer outreach. Intelligent filtering allows frontline staff to use business text messaging to create personalized conversations that comply with legal, security, and brand requirements. You can embed your favorite apps and tools directly within the platform to provide relevant information to your customer-facing team. You can use real-time data to reach every customer and create offers and campaigns that are specific to each stage of their customer lifecycle.

You can send and receive text messages, schedule notifications, and accept payments using your business phone number. You can respond to customer inquiries via Facebook Messenger or SMS so that you can provide faster support. Automate important notifications like bill payment due dates, appointment reminders, etc. Text messaging. Segment your customers to send targeted text messages to increase sales. Customers can be charged or subscribe to your service via text message. There is no need to switch between apps. 90% of text messages can be read in less than 3 minutes. Mobile messages allow customers, employees, and contractors to communicate in real-time with each other using mobile messaging. Customers can now access your website's live chat to provide customer support. They can also message you from anywhere, at any time, even while on the move. To nurture VIP customers and first-time customers, create rule-based drip campaigns that help you grow your business.

Archive all mobile texts, chats, and calls within your organization. Securely text customers, co-workers, and teams. High volume messaging via text, voice, email, fax and apps. Learn more about our Mobile Communication Archiving Products. Integrated with mobile carrier networks to obtain a copy and archive calls and messages directly from the operator network. A lightweight agent runs in background and records all calls and messages, and uploads them to archive. Employees are provided with a business number that can be associated with their App. Archive all business communication. Similar to regular WhatsApp, but it captures all WhatsApp calls, chats and attachments, files, deletions, and uploads them to archive. Similar to regular WeChat, Telegram and Signal, but captures all WeChat, , Telegram and Signal business chats and messages, multimedia, and attachments and uploads them to archive.

It's a texting platform that makes it easier to communicate with your customers and yourself. You can now communicate with groups from the palms of your hands. One number means one text inbox. All members of your team can see if a customer has been reached out to, responded to, and what was said. All your SMS, Facebook Messenger, and phone calls can be done in one place. Our mobile app allows you to support multiple employees without having to use your personal phone number. Our reporting allows you to track your team's response time and more. You can sync your data from other apps and keep track of customer information. Create a team, communicate with them directly or through channels, and share information about customers. You can create custom groups and send personalized messages to them. Connect Myopolis with over 3,000+ apps to automate your workflows. Connect Hubspot to sync your contacts and get a clear view of all your customer interactions.

Webinar Booster allows you to interact with and engage with your webinar attendees through WhatsApp. This is without compromising your privacy and can increase show-up rates, close more deals, and protects your privacy. Webinar Booster works with all major webinar platforms, including Zoom, GoTo Webinars, Webex and Google Meet. Traditional communication channels like email and Zoom are not able to provide real-time feedback. You need a way to engage and collect feedback from your audience, whether you are presenting online or offline. Texuto allows your audience to communicate in real-time directly with you and your staff. Click a link to join the webinar. This will allow attendees to join a WhatsApp group that is similar to a WhatsApp group, but it won't reveal their phone numbers or show how many others have joined. To "warm" your audience and increase attendance, send materials before the event.

Behavox, an insight company, uses machine learning and behavioral AI to protect companies from corporate crises. Behavox offers solutions that enable global enterprises to gain valuable insights from internal communications such as email, instant messaging, and voice. Technology has made it possible to work anywhere, but it has also made it easier for us to hide behind the digital curtain. The number of communication and collaboration channels has increased, increasing compliance risks. Learn more about Behavox Compliance's actionable insights that allow firms to quickly and accurately identify risk and prevent illegal, immoral or malicious acts in the new workplace. We quickly identify and capture bad actors before they cause damage to your business. Behavox covers many types of misconduct in multiple languages.

GFI Archiver makes it easy for you to store, retrieve and secure your electronic communications. GFI Archiver allows you to archive, manage and retrieve your email, calendar, and file history in one location. It also makes it easy to access the information when you need it. Reduce server space, increase email performance, lower costs, and meet compliance requirements. Automatic indexing of messages, attachments, and files allows for faster search and retrieval. You can quickly retrieve your email history and files using your mobile device or desktop. To save server space and improve performance, electronic communications can be archived separately from applications. Single-instance storage (SIS), which stores one copy of multi-recipient emails, rather than multiple copies of the same email, is used. To maximize storage resources, compresses and decompresses email attachments. To verify that files and emails are authentic, use message auditing

Mosaicx understands natural language (NLU), which is used by customers. This allows them to do more and create a more enjoyable customer experience. Since decades, the Mosaicx team is constantly innovating technology to improve customer experience. Our team constantly improves Mosaicx by listening to our clients. It's conversational AI that is personalized for you and your customers. Mosaicx offers customer experience reports within the same console that you use to manage your application. The AI can be used to pull information from a database, such as employee resources, company websites, internal spreadsheets and so on. Answers to unexpected questions can be generated by using AI. Searching only approved sources will ensure that answers are not unexpected.

Tenant seperates personal communications and business data. An employee's personal communications and data are not accessible to the Tendant. This is a great solution for BYOD communications. Employees can enjoy the benefits of a company only mobile number without having a second phone. Tendant consolidates communications between parties into a multichannel chat inbox. Tendant makes it easy for users to access one place to read and reply to emails*, voicemail, system alerts and other messages. This eliminates the need to check disconnected communication silos. Tendant allows employees and companies to access business communications and data on their smartphones.

Rasayel, a Meta Business Partner, is committed to solving real-world communication problems faced by businesses. The platform focuses on WhatsApp to capitalize on its wide adoption and conversational nature. This allows businesses to quickly & personally connect with their customers. Rasayel's communication platform offers a powerful feature set and deep integrations that combine modern & innovative capabilities with ease of use. Rasayel’s shared team inbox allows you to manage your customer conversations via WhatsApp, ensuring high-quality conversations and delivering exceptional customer experiences. Here are some highlights: - Quick 3-minute sign-up - Shared Team Inbox and 2-way messaging WhatsApp Chatbot - WhatsApp Flows : Operational Notificational and Promotional Flows - Campaigns Reporting & Analysis - Bulk Messaging & Broadcasts on WhatsApp - Open APIs & Webhooks - Automation: AI & Bots - Mobile apps

TimelinesAI automates your processes, allows you to manage WhatsApp for your company and improves customer service and sales. You can set up your rules on WhatsApp so you can focus on business growth. Once you have set up the integration, you will receive automatic updates to your CRM. Your team will always be aware of any special offers, deals, or meaningful conversations with clients. TimelinesAI supports the integration of multiple Whatsapp groups and numbers. Mass marketing messages can be sent to your contacts. You can upload a CSV file with contact numbers to send the Mass messaging campaign via Whatsapp. TimelinesAI will automatically open a new chat if there has been no communication with the person. You can grant shared access to the Whatsapp account to multiple users. You can connect a Whatsapp account with up to four additional Whatsapp Web and Desktop applications for your employees. Connect Shared Inbox to see how your team communicates with clients.

IntelePeer is an enterprise-focused omnichannel communication platform as a (CPaaS). We believe business communications should be more than simple interactions. They should allow businesses to create truly memorable experiences. With our voice, messaging, ready-to-use applications, open APIs, and real time analytics, companies can build and integrate communications-enabled workflows to create world-class customer experiences and improve business processes through automation. Our full-stack solution comes with a solid network and a team that provides award-winning customer support.

SkyHistory, a chat history manager for Skype, allows you to store and manage chats, filter chats and search through saved conversations based on the date. SkyHistory allows you to quickly and easily search through Skype chat history using the filter and search application. You can also export your Skype chat history to Excel CSV. Bookmark option saves the most important and valuable messages. Exports Skype history and categorizes chats using an inbuilt calendar according the date, month, and year. Creates a single database that stores all your Skype messages history. You can easily access important Skype messages. You can quickly add a bookmark to get the chat line you need in a flash. SkyHistory is the best Skype chat history viewer. SkyHistory's free version allows you to search through Skype chats chronologically or by Skype username.

Elixir Tango, a web-based platform, provides flexible and configurable functionality that allows customers to communicate and engage with their customers. It also responds quickly to regulatory forces and market forces across the entire lifecycle of content. While regulated communications can be a challenge for your organization, they can also be your greatest asset if you have a Center of Excellence (CoE). Elixir Tango's dynamic interface supports everyone involved in creating and managing critical customer communications outcomes. It also allows for functionality within a business context.

All from one platform, you can regain control over electronic communications and documents while discovering their true value. You can gain insight into dark file repositories to improve security, classification strategy and lifecycle management. ZL File Analysis and Management allows users to simultaneously tackle current projects and address future ones through ongoing file analysis. You can conduct the entire eDiscovery process from collection to production without ever having to move data. You can perform lightning-fast enterprise searches to find relevant information in seconds. Once you have fully understood your data, you can create Early Case Assessment (ECA), strategies. With granular and configurable lexicons, you can improve compliance supervision. Create an advanced sample of emails to capture a representative sample all outgoing messages that need to be reviewed. To meet requirements, conduct pre- and/or post-review compliance using electronic communication channels.

Your business is now more at risk than ever. Our powerful, AI-enabled solutions can help you manage these risks and grow your company. Connect to 100+ data feeds, work together effectively and in compliance, and make your data work for you. Voice, trade data, files, and electronic communications. Transform all your data into discovery-ready feeds. Delivered to our archive or to yours.

The messaging platform for conversational businesses. Sunshine Conversations allows you to unify messages from all channels into one conversation and create interactive messaging experiences anywhere. Communication has changed fundamentally. Messenger apps such as WhatsApp, Facebook Messenger, and WeChat allow users to communicate more personally with their family and friends from all over the globe. Businesses know that they must be there for their customers. It's becoming more difficult to manage conversations across channels due to the increasing number of channels and changing technology. These channels are rapidly evolving from places where we chat to places that we do business, thanks to bots, AI and interactivity in messaging.

Bloomberg Vault is a global compliance and surveillance solution that helps financial service firms comply with their regulatory obligations and adhere to business standards. Vault allows firms to capture, control and archive their trade, voice, and e-communication data throughout the trading life cycle. This can be done on a historical or real-time basis. Vault is a premium enterprise offering that provides robust capabilities across the compliance workflow. It also supports the entire Terminal community by capturing Bloomberg's proprietary trading data and archival, surveillance and search tools for authorized reviewers. Integrated data allows you to connect, enrich, and aggregate Bloomberg or corporate data sources, such as voice, trade, or e-communications. Third-party data can also be viewed in near real time for certain sources.

DooPage, a Vietnamese software company, offers a smart, new generation messenger-based omnichannel CRM system that helps businesses manage customer conversations channels like Facebook, Instagram Shopee, Zalo and Web Live Chat. Also, Call Center and Email (WhatsApp Line, Viber and Google Business Message are in beta).

Messenger Marketing: Mobile customer communication Chatbots. Messaging. We send your messages directly to the smartphone of your target audience. Multichannel messaging is our specialty. Communication is essential. We specialize in solutions that allow our partners to communicate with customers, fans and employees as well as applicants and other interested parties. The smartphone is the best device for this task. NEW: Multichannel live chat to support customer service. Live chat support can be provided via your customers' preferred channels. Live chat is great for: Customer support and Conversational Commerce, Conversational marketing, Presales customer engagement, up- and cross-selling. Crisis communication via the cell phone Send SMS alerts and warnings for customers or employees. More information about crisis communication via SMS. Alerts and warnings. Passwords, mTAN Appointments, and Reminders. Mobile coupons and individual deals. Reservations

telbee allows you to add voice messaging to your website or create standalone voice recorder URLs that can be shared via social media, podcasts, email, or QR code. Your customers, visitors, and community can communicate their thoughts whenever it suits them, then they can move on with their day. You can listen to or read their messages in 50+ languages in our team's inbox, your email client, or anywhere else via Zapier (coming soon). You can then continue the conversation by speaking - either you or the right person on your team - adding text and images, as well as links if necessary. You can customize your voice channels to suit your brand and usage needs. We make it easy to build human relationships and understanding, whether it's for sales growth and retention, providing support and gathering feedback, collecting information, coaching clients, or any other purpose where listening and relating person-to person is important.

Communicate with your customers using courier. 8 out 10 customers prefer to be served via messaging platforms such as WhatsApp Messenger, FB Messenger, or Twitter. Our intelligent conversational platform simplifies work by unifying chats from customers via popular messaging apps (WhatsApp Messenger, Messenger, Instagram, Telegram), and managing them in one place. It also facilitates the shopping experience by providing immediate attention and automating responses. Connecting all your main channels. All messaging channels are integrated into an intelligent conversational platform that simplifies service and sales visibility. We automate 80% human interactions, which reduces service costs by 50% and increases sales by 30%. We convert 30% of leads generated through marketing. Chatbots with official WhatsApp integration Register to automate, respond, monitor, and enhance all conversations your company has through Whatsapp.

Ambit is a Conversational Artificial Platform that allows you to create intelligent chatbots or Digital Employees that can automate conversations with customers 24 hours a day, across any channel. Ambit's Digital Employees automate customer queries, speeding up resolution times and reducing customer service expenses by eliminating repetitive, low-value tasks. Our clients see savings of up to 30% on customer service. The platform gathers extensive data on your customers' perceptions and concerns. This allows you to better respond to their requirements - both now and in the future. We have worked with some of the most recognizable brands in the world, and we are trusted to build and onboard digital employees that reduce time to value, provide actionable insights, and maximize customer interactions.

Glassix is an AI-powered unified message platform that connects your customer conversations across all digital channels - instant messaging apps, SMS text, email conversations and live chat on your app or website. The platform is a secure subscription service that offers a robust feature set. It also includes visual chatbot tools with no/low-code, which require no technical expertise to use. Customers can get started quickly with GPT-4-powered conversational AI capabilities, or use the Glassix API for highly customized experiences. Glassix, in collaboration with a global integration partner network, serves a growing client base of established brands, small businesses, and high-growth ventures.

Smart, modern solutions for a better customer experience. Customer Communication Management may seem like a simple concept at first. When a business considers all the communication channels they can use (email, print, online interactive documents and text messages, push notifications, reminders, etc.), it becomes a complex concept. Effective communication becomes difficult when customers choose their preferred languages and their preferred channels. Ecrion's document automation software simplifies the production and distribution business-critical documents in an adaptable and scalable environment. Workflow rules are designed to simplify and accelerate complex processes, whether fully automated or manual. They also ensure that communications are controlled and consistent.

Conversations are the best way to create customer journeys. Engaging experiences that move customers. Developers love it. Built for business. Vonage Communications APIs (formerly Nexmo), help growing startups and agile businesses improve their customer experience and realize new business results at scale. Our APIs, global platform and expert support make it easy to simplify communications and innovate faster. Voice interactions can be reimagined to transform customer experiences. Every message should be viewed as an opportunity for you and your customers. Secure and private logins are made easier with this tool. Cloud-based voice applications that are modern and high-quality. You can programatically send and get SMS from almost every country. Get real-time information on any phone number around the globe. You can make and receive calls using your existing VoIP infrastructure.

SleekFlow is the AI-Powered Omnichannel Conversational Suite for customer engagement. The platform allows for seamless and personalized customer experiences across popular messaging channels like WhatsApp, Instagram, live chat, and more. SleekFlow's mission is to revolutionize the way companies communicate by focusing on meaningful conversations that drive business success. With cutting-edge conversational AI capabilities, SleekFlow streamlines business operations for marketing, sales, and support teams. By automating routine tasks, optimizing customer interactions, and delivering unparalleled support, SleekFlow empowers businesses to achieve unprecedented scalability and growth. SleekFlow has a presence in Singapore, Hong Kong, Malaysia, Indonesia, Brazil, and the UAE. In 2022, the company secured an $8M USD Series A funding round led by Tiger Global, with participation from AEF Greater Bay Area Fund and Transcend Capital Partners.

Streamline customer communication and build better relationships with URVA Connect - the omnichannel platform that centralizes conversations from messaging service, like WhatsApp, FB Messenger, Instagram DM, SMS, and more, all from a single interface. URVA Connect makes it easy to manage and respond to messages, with no loss of data when team members change. URVA Connect offers a platform that helps you enhance customer relationship, keeps your business in sync and make things easier when it comes to updating your deals and policies.

imBee is an integrated One Team Inbox. It consolidates the vast majority of your Instant Messaging Channels with over 300+ Tools to optimize communication efficiency, and improve customer relationships by engaging in effective conversation. ImBee helps brands grow their business and improve internal and exterior communication by providing best-in class business tools and workflow automation. ImBee allows enterprises to manage customer communication, support, and sales in one place. This streamlines team efforts and helps recover lost sales. AiskBee, Hong Kong's first ChatGPT-powered Enterprise Knowledge Base Solution launched by imBee in 2023, revolutionizes customer engagement through dynamic customisation and AI capabilities. ImBee's commitment towards data security is in line with international standards, ISO27001 certification, and private cloud data protection. This ensures that users' sensitive data is protected.

VENTAS CPQ & SIMPLE SOLUTION is a unique enterprise app that allows you to connect via SMS with customers, leads, and contacts. This app can be connected to your Salesforce CPQ for business information sharing and interaction. This automation tool allows you to create workflows and send messages without having to do a lot of micromanaging. You can view conversations and schedule SMS messages to engage customers. Ventas CPQ can help you increase your productivity directly SMS Automation can increase conversion All of this can be done from the same perspective: Enhance SMS Engagements Send bulk messages to any channel and schedule them Engage customers where they are Ventas SMS Solution - Key Benefits It helps improve overall business communication, regardless of the industry your business is in. It allows real-time communication between customers, clients, and employees. It can be used in almost any industry and is versatile. This helps to reduce the cost of communication.

Chaport is multi-channel live chat and chatbot software for business, with premium quality and affordable price. It is designed as a modern messenger to make communication with customers as easy and enjoyable as chatting with friends. Chaport is convenient for everyone to use as it has applications for all platforms, be it iOS, Android, Web, Windows, or Mac. Among the most important features are auto-invitations that will help you engage visitors in the communication process, chatbots that will help you provide support 24/7 and get more qualified leads, and integrations with social networks and messengers that allow support specialists to answer questions from different channels in a single app. Chaport also provides self-service capabilities: you can create a knowledge base for your customers, add it to your website, and activate an FAQ bot to automatically suggest help articles directly in the chat widget. Other features include pre-chat form, custom fields, typing insights, saved replies, file sending, detailed visitor info, widget customization, group chats, reports, and even more. It is also possible to integrate Chaport with other apps via Zapier or API.

Unify your omnichannel platform with AI to deliver personalized and tailored experiences. Identify new opportunities and convert visitors to deliver customer satisfaction. Your ticket to hassle free tech support. A lot of customer questions but in an organised way. Chat your way to a successful business! Live chat allows you to connect with your customers 24/7 in real time. Engage your customers better. Let your customers find the information that they need about your product or service by letting them search for it themselves. Upload articles that relate to tips, tricks and how-tos. Also, include relevant video links and other sources of information. Say "Hello" to your best friend. Instantly respond to customer questions, even when the support team is not present. Create your own chatbot by dragging and dropping the conversational interface.

Advanced conversational intelligence to provide unparalleled customer experience. Advanced conversational intelligence for a superior customer experience. The solution empowers employees to deliver efficiently from anywhere, anytime, using any mobile device. Create service time-slots at the level of any entity (staff/dept/location) with intervals suited for your business or service.

You can instantly join, increase conversions, and expand wallet share. Deliver the digital experiences that your customers expect. Our white-labeled solution offers digital account opening, loan origination and cross selling. It integrates with your core banking system. Rapidly rollout charitable financial experiences that increase member engagement, and unlock referrals. Transform your digital user experience and not your back-office systems and processes. Community banks can now open accounts and lend out loans. Pre-fill customer information to apply for additional products.

Daisee develops technology to give you deep insight into the behavioural, emotional, and commercial dynamics of your customers. Daisee automatically scores all customer interactions using a digital quality scorecard that is the first of its kind. This automatically identifies quality assurance issues that need human intervention in areas such as compliance, communication, and conduct. Daisee allows you to see beyond words and uncover the emotion deep within your interactions. It reveals what your customers really think, feel, and are saying. Daisee is software that can be easily deployed across any telephony system and can help organisations immediately create business value. Globally Daisee is available in Australia, New Zealand, and the USA.

CCM Gateway is a next generation solution for managing and archiving transactional customer communications. It supports the most popular enterprise content management systems, as well as document and archive platforms from Alfresco and Microsoft. This tool supports universal print-stream archiving across all industries and business applications. It can classify, transform, index, and store high-volume documents of almost all types. The solution supports a wide variety of source document formats, including AFP, Xerox Metacode and PostScript. Customer communications and universal print stream archive across formats and types. Accepts a wide range of source document formats. Migration of archives to more cost-effective and modern platforms. Transform, index, and load print streams to platforms like Alfresco or SharePoint with compression rates up to 95%.

SMS Marketing Services made simple. Send 10 to 100,000 SMS or MMS pictures text messages instantly to any mobile number. Easy creation of an opt-in subscriber base. You can schedule text messages to go out at any time. Track text message delivery. Our plans start at $24 per month. You can also try our Annual Plans. Pay up-front for one calendar year and receive 20% more messages immediately. The Annual Plan also includes bonus messages for free

Use social instant messages to do outbound marketing. Yes, this guy received a ping back from our customer. Instead of email. It's the antiemail. Spam has taken away the credibility of email. Social messages are different because people only get what they have subscribed to. Social messages comply 100% with GDPR.