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Description
We assist B2B SaaS companies in securing 25% more demos from their current website visitors without incurring additional advertising expenses. By enhancing demo bookings, businesses can witness an increase in sales-qualified leads exceeding 25% without the need to raise their ad budgets. Additionally, our services can double your website's conversion rates and improve the lead-to-sale conversion by 28% through better-qualified prospects. Our seamless CRM integration allows for timely action on leads, supported by over 1,100 integrations and a customizable REST API, ensuring compatibility with your existing systems. Consequently, our automation and integration solutions guarantee a smooth transition with minimal disruption to your daily operations, making the onboarding process exceptionally straightforward. With these enhancements, companies can focus on their growth while we streamline their lead management.
Description
For more than 17 years, Magellan Solutions has established itself as the premier choice for customer service outsourcing, inbound call center solutions, and BPO services specifically tailored for small and medium enterprises worldwide. We are firmly positioned in a thriving market. Our focus is on empowering SMEs to enhance and expand their BPO and call center capabilities. We are committed to a long-term partnership that fosters mutual success. By meticulously screening and hiring talent for your projects, we prioritize two critical aspects: the necessary skills and the right character to ensure exceptional performance. Our passion for progress drives us to help you not only maintain but also effectively set Key Performance Indicators (KPIs) that align with your growth and scalability objectives. We offer a range of options, including dedicated employee pricing and shared services, to accommodate your campaign needs. With us, scaling your operations doesn’t require hefty investments. Plus, you can maintain or even boost your Customer Satisfaction Rating, which currently averages an impressive 95.63% for consumer goods. We provide flexible pricing models, offering price per call or packaged options based on what suits your requirements best. Ultimately, partnering with us means you can confidently navigate the path to success while focusing on what matters most: your business growth.
API Access
Has API
API Access
Has API
Integrations
ActiveCampaign
Agile CRM
HubSpot CRM
HubSpot Customer Platform
Insightly
Insightly Marketing
Keap
Slack
Trello
Typeform
Integrations
ActiveCampaign
Agile CRM
HubSpot CRM
HubSpot Customer Platform
Insightly
Insightly Marketing
Keap
Slack
Trello
Typeform
Pricing Details
$21.50 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Chat Metrics
Founded
2015
Country
Australia
Website
info.chatmetrics.com
Vendor Details
Company Name
Magellan Solutions
Country
United States
Website
www.magellan-solutions.com
Product Features
Conversational Marketing
Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
