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support

Description

Our chat representatives offer instant replies during key moments of a customer's purchasing journey. They have the ability to convert more site visitors into leads for your business, particularly those who might not take the step to fill out a contact form or initiate a phone call. By managing routine tasks such as completing forms for new client intakes around the clock, chat representatives free up your time for more important matters. Additionally, we facilitate appointment scheduling and bookings for your business, ensuring you maximize every opportunity. We guarantee to match or undercut any competitor's pricing, allowing you to save on costs. Our fixed monthly fee covers unlimited chat interactions at any time, day or night, on your behalf. The visitors to your site are a testament to your marketing and branding efforts, and we promise transparency without unexpected charges. Don't let limitations hold you back; we provide your website with continuous support from real people, enhancing engagement and customer satisfaction at all hours. With our dedicated team, you can focus on growing your business while we handle the communications.

Description

Live chat allows you to collect customer data and make connections in real-time. Our live chat, engagement, and customer management solutions allow you to control all your online conversations. Keep track of visitors' first party data and analyze interactions using reporting, queueing, and workflows. Natural language understanding chatbots can be deployed to intelligently greet visitors, answer questions, triage leads and create tickets. They can also capture custom data and automate back-end processes like order status lookup and appointment setting. Your customers can communicate directly with you via messaging, regardless of where they are located. Customers can reach you via web messaging, WhatsApp Messenger, Facebook Messenger, Twitter and text messaging. Your website can enable scheduled or immediate calls to extend your customer reach. Agents can use the Velaro console to take chats or phone calls.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Acuity Scheduling
Agile CRM
Apptoto
ClientRock
Constant Contact Lead Gen & CRM
Drip
GlossGenius
Kommo
Lawcus
LeadSquared
Mailchimp
Method:CRM
Microsoft Bookings
NetSuite
PracticePanther Law Practice Software
Spotler CRM
Survey Rocket
Thryv
Zendesk Sell
Zoho CRM

Integrations

Acuity Scheduling
Agile CRM
Apptoto
ClientRock
Constant Contact Lead Gen & CRM
Drip
GlossGenius
Kommo
Lawcus
LeadSquared
Mailchimp
Method:CRM
Microsoft Bookings
NetSuite
PracticePanther Law Practice Software
Spotler CRM
Survey Rocket
Thryv
Zendesk Sell
Zoho CRM

Pricing Details

$249 per month
Free Trial
Free Version

Pricing Details

$19.95 per user per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Chat Agents

Country

United States

Website

www.chatagents.com

Vendor Details

Company Name

Velaro

Founded

2000

Country

United States

Website

www.velaro.com

Product Features

Product Features

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Alternatives

Alternatives

CCIChat Reviews

CCIChat

Cyber Cast International