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Description
The Cartesia Sonic-3 is an innovative real-time text-to-speech (TTS) model that produces highly realistic and expressive vocal outputs with minimal delay, allowing AI systems to engage in conversations that resemble human interactions. Utilizing a sophisticated state space model architecture, this technology provides superior speech quality while enabling audio generation to commence in as little as 40 to 100 milliseconds, creating a fluid conversational experience without noticeable pauses. Tailored specifically for conversational AI applications, Sonic serves as the vocal component for AI agents, transforming written text into speech that conveys a range of emotions, including excitement, empathy, and even laughter. With support for over 40 languages and the ability to localize accents, developers can create applications that maintain exceptional quality and accessibility for users around the globe. This versatility ensures that Sonic-3 not only meets the needs of various markets but also enhances user engagement through its lifelike voice capabilities.
Description
An AI-driven voice filter enhances the clarity of offshore agents' voices during conversations, leading to significant improvements in customer satisfaction and sales performance. Tomato.ai offers a solution that softens accents, allowing for clearer communication during calls. As agents with Indian, Filipino, or other accents speak, customers perceive their words as being articulated more like those of native speakers, which enhances understanding and decreases frustration. This method is more effective and faster than traditional accent training, providing real-time improvements in agent intelligibility. By utilizing a speech filter, the overall customer experience is notably elevated, which also mitigates the negative treatment offshore agents may face due to their accents, thereby increasing retention rates among these employees. By enhancing the offshore customer experience, businesses can expand their offshoring capabilities, leading to cost savings and improved sales figures. Furthermore, the voice filter allows companies to consider hiring candidates who might have been overlooked due to their accents, broadening the talent pool and enriching workforce diversity.
API Access
Has API
API Access
Has API
Integrations
Avaya Cloud Office
Cisco CX Cloud
Genesys Cloud CX
Google Meet
Microsoft Teams
Zoom
Integrations
Avaya Cloud Office
Cisco CX Cloud
Genesys Cloud CX
Google Meet
Microsoft Teams
Zoom
Pricing Details
$4 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Cartesia
Founded
2023
Country
United States
Website
cartesia.ai/sonic
Vendor Details
Company Name
Tomato.ai
Country
United States
Website
tomato.ai/