Tomato.ai Description
AI-powered voice filters clarify the voices of offshore agents as they speak. This improves CSAT and sales metrics. Tomato.ai provides AI accent-softening for clearer agent calls. Customers will hear agents pronounce words more like native speakers when they speak with an accent. This increases customer satisfaction and improves understanding. The AI voice filter is faster and more effective than accent training. A speech filter that improves the intelligibility in real-time of offshore agents results in a more positive customer experience. The likelihood of agents staying on the job increases when they are not subjected to abuse because of their accents. It is possible to reduce costs by improving the offshore customer experience. Plus, it increases sales metrics. By improving the intelligibility, it is possible to hire candidates that would otherwise not be hireable.
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Company:
Tomato.ai
Headquarters:
United States
Website:
tomato.ai/
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