Our AI is your best agent, trained to answer all questions and guide customers through every step of their journey, 24/7. Our AI is cost-effective, quick, and offers out-of-the-box domain knowledge and integration. Enterprise Bot's conversational AI is superior and can understand and respond to user requests in multiple languages. Our domain knowledge allows for high accuracy and record-breaking time-to-market. We offer automation solutions that integrate into core systems, whether it's commercial or retail banking, asset, or wealth management. You can check the status of trades, pay your credit card bills, send offers and much more. To increase sales and cross-sell, provide simple answers to complex questions about insurance products. Our smart flows will allow customers to quickly report claims using our smart flows. Our AI interface allows customers to ask questions about ticketing, book tickets, check train schedules and provide feedback.
Learn more
Assembled combines AI agents with advanced workforce management to give support teams the speed, flexibility, and control they need to excel. Our platform streamlines staffing for both in-house and outsourced teams, delivers forecasts with over 90% accuracy, and automates more than half of customer conversations. Whether it’s chat, email, or voice, Assembled orchestrates every interaction, allocating work between AI and human agents in real time. Leading brands like Stripe, Canva, and Robinhood rely on Assembled to boost performance and turn support into a growth driver. Key capabilities include scheduling, forecasting, live performance monitoring, vendor management, AI-powered chat, voice, and email agents, plus an AI Copilot that provides instant guidance, suggested responses, and rapid action tools for agents.
Learn more
Amazon Nova Sonic
Amazon Nova Sonic is an advanced speech-to-speech model that offers real-time, lifelike voice interactions while maintaining exceptional price efficiency. By integrating speech comprehension and generation into one cohesive model, it allows developers to craft engaging and fluid conversational AI solutions with minimal delay. This system fine-tunes its replies by analyzing the prosody of the input speech, including elements like rhythm and tone, which leads to more authentic conversations. Additionally, Nova Sonic features function calling and agentic workflows that facilitate interactions with external services and APIs, utilizing knowledge grounding with enterprise data through Retrieval-Augmented Generation (RAG). Its powerful speech understanding capabilities encompass both American and British English across a variety of speaking styles and acoustic environments, with plans to incorporate more languages in the near future. Notably, Nova Sonic manages interruptions from users seamlessly while preserving the context of the conversation, demonstrating its resilience against background noise interference and enhancing the overall user experience. This technology represents a significant leap forward in conversational AI, ensuring that interactions are not only efficient but also genuinely engaging.
Learn more
Cartesia Sonic-3.5
Sonic 3.5 represents Cartesia's most advanced and fluid text-to-speech model, engineered for dynamic voice synthesis with an impressive latency of under 90 milliseconds and proficient in 42 languages. This model is adept at accurately adhering to transcripts, vocalizing confirmation codes, and interpreting heteronyms seamlessly without the need for any preprocessing, while also maintaining the expressiveness required for genuine conversations. It aims to provide speech of native quality across diverse languages, ensuring that audio clarity is prioritized in every voice output, thus eliminating the need for post-production corrections. Sonic 3.5 excels in delivering high-fidelity audio, making it an ideal choice for production environments where quality, speed, and reliability are essential. The model's engaging conversational style features effective pacing and a genuine emotional range, specifically calibrated for diverse support and agent transcripts. Moreover, it naturally articulates alphanumeric sequences—such as order numbers, phone numbers, IDs, and email addresses—in all supported languages, and its context-sensitive English pronunciation ensures that words like "read," "bass," and "bow" are pronounced correctly based on their textual context. This level of sophistication in voice generation not only enhances user experience but also establishes Sonic 3.5 as a leader in the field of text-to-speech technology.
Learn more
