Assembled
Assembled combines AI agents with advanced workforce management to give support teams the speed, flexibility, and control they need to excel. Our platform streamlines staffing for both in-house and outsourced teams, delivers forecasts with over 90% accuracy, and automates more than half of customer conversations. Whether it’s chat, email, or voice, Assembled orchestrates every interaction, allocating work between AI and human agents in real time. Leading brands like Stripe, Canva, and Robinhood rely on Assembled to boost performance and turn support into a growth driver. Key capabilities include scheduling, forecasting, live performance monitoring, vendor management, AI-powered chat, voice, and email agents, plus an AI Copilot that provides instant guidance, suggested responses, and rapid action tools for agents.
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DialerAI
Our autodialer software is used to automate sales calls, payment collections and appointment reminders. It can also be used to broadcast mass emergency voice broadcasting.
This system is ideal for Telcos or companies selling callcenter services. It is multi-tenant with billing, white-labeled, and economical to operate as you choose your Voice Provider.
Our autodialer software can dramatically increase productivity by dropping busy, disconnected and unanswered lines, passing calls to real people back and answering them, and leaving messages on answering machine.
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Cartesia Sonic-3
The Cartesia Sonic-3 is an innovative real-time text-to-speech (TTS) model that produces highly realistic and expressive vocal outputs with minimal delay, allowing AI systems to engage in conversations that resemble human interactions. Utilizing a sophisticated state space model architecture, this technology provides superior speech quality while enabling audio generation to commence in as little as 40 to 100 milliseconds, creating a fluid conversational experience without noticeable pauses. Tailored specifically for conversational AI applications, Sonic serves as the vocal component for AI agents, transforming written text into speech that conveys a range of emotions, including excitement, empathy, and even laughter. With support for over 40 languages and the ability to localize accents, developers can create applications that maintain exceptional quality and accessibility for users around the globe. This versatility ensures that Sonic-3 not only meets the needs of various markets but also enhances user engagement through its lifelike voice capabilities.
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Dialogflow
Dialogflow by Google Cloud is a natural-language understanding platform that allows you to create and integrate a conversational interface into your mobile, web, or device. It also makes it easy for you to integrate a bot, interactive voice response system, or other type of user interface into your app, web, or mobile application. Dialogflow allows you to create new ways for customers to interact with your product. Dialogflow can analyze input from customers in multiple formats, including text and audio (such as voice or phone calls). Dialogflow can also respond to customers via text or synthetic speech. Dialogflow CX, ES offer virtual agent services for chatbots or contact centers. Agent Assist can be used to assist human agents in contact centers that have them. Agent Assist offers real-time suggestions to human agents, even while they are talking with customers.
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