Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Carelo is a comprehensive care management solution designed specifically for domiciliary care providers in the UK, seamlessly integrating the office staff, caregivers, and families into a single platform. The office teams are empowered to create schedules and oversee visits efficiently. Caregivers can utilize the mobile application to log their check-ins and check-outs via GPS, document care notes, administer medication records (eMAR), and maintain care charts, even when offline, while families have access to their dedicated app to track visits and notes. Among its features are electronic call monitoring, the Matrix compliance suite that facilitates training, supervision, and spot checks, as well as functionalities for timesheets, holiday tracking, incident reporting, body maps, messaging capabilities, and customizable exports. Additional offerings include Carelo AI, a personalized assistant based on a company’s specific data, and Live Tracking, which allows real-time mapping of caregivers between their check-ins and check-outs. Plans start at £59 per month based on the number of active caregivers, providing unlimited service user accounts and office logins, along with complimentary data migration and the first month free of charge. This innovative approach ensures that everyone involved in the caregiving process stays connected and well-informed.
Description
Our comprehensive software solutions utilize a data-centric strategy to tackle the intricate clinical, operational, and financial challenges associated with providing residential aged care, retirement living, and support for the community and disabled individuals. The Single Client Record Architecture ensures that client information seamlessly follows them through various care settings. By implementing eCase®, organizations can streamline operations while minimizing complexity. Transitioning to digital workflows enables organizations to achieve compliance without the hassle of paper. By harnessing cutting-edge analytics and business intelligence, users can confidently make informed, data-driven decisions. Real-time access to precise information enhances the quality of decision-making, ensuring the provision of consistently excellent care. The inherent scalability and adaptability of the system fosters business growth, accommodates new care models, and ensures compliance with evolving regulations. Additionally, a user-friendly client portal enhances collaboration and communication among clients, their families, and caregivers, ultimately leading to improved service delivery. This holistic approach not only addresses immediate needs but also sets the foundation for future advancements in care services.
API Access
Has API
No
API Access
Has API
No
Integrations
ScribeHealth
No
Pricing Details
£59/month
£59/month for up to 15 active carers; monthly plans can be canceled at any time. Prices exclude VAT; the first month is free. Setup and migration are free, and service users and office logins are unlimited. Annual billing saves 20–40%. Optional Carelo AI starts at £39/month and is billed from activation, not included in the free month. Live Tracking starts at £19/month. Add-ons are priced by active-carer band.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Myfinity Ltd
Founded
2025
Country
United Kingdom
Website
carelo.co.uk
Vendor Details
Company Name
Health Metrics
Country
Australia
Website
www.healthmetrics.com.au/home-care-software/
Product Features
Home Care
Billing & Invoicing
No
Care Plan Management
No
Caregiver Management
No
Client Management
No
Field Communication
No
Insurance Management
No
Payroll Management
No
Scheduling
No
Visit Verification
No
Product Features
Long Term Care
Claims Management
No
Clinical Care
No
EHR
No
Electronic Health Record
No
For Home Care Providers
Yes
For Nursing Homes
No
Geriatric Care
No
MDS Review
No
Patient Records
No
Staff Scheduling
No
Alternatives
No Alternatives