Carelo Description

Carelo is a comprehensive care management solution designed specifically for domiciliary care providers in the UK, seamlessly integrating the office staff, caregivers, and families into a single platform. The office teams are empowered to create schedules and oversee visits efficiently. Caregivers can utilize the mobile application to log their check-ins and check-outs via GPS, document care notes, administer medication records (eMAR), and maintain care charts, even when offline, while families have access to their dedicated app to track visits and notes. Among its features are electronic call monitoring, the Matrix compliance suite that facilitates training, supervision, and spot checks, as well as functionalities for timesheets, holiday tracking, incident reporting, body maps, messaging capabilities, and customizable exports. Additional offerings include Carelo AI, a personalized assistant based on a company’s specific data, and Live Tracking, which allows real-time mapping of caregivers between their check-ins and check-outs. Plans start at £59 per month based on the number of active caregivers, providing unlimited service user accounts and office logins, along with complimentary data migration and the first month free of charge. This innovative approach ensures that everyone involved in the caregiving process stays connected and well-informed.

Pricing

Pricing Starts At:
£59/month
Pricing Information:
£59/month for up to 15 active carers; monthly plans can be canceled at any time. Prices exclude VAT; the first month is free. Setup and migration are free, and service users and office logins are unlimited. Annual billing saves 20–40%. Optional Carelo AI starts at £39/month and is billed from activation, not included in the free month. Live Tracking starts at £19/month. Add-ons are priced by active-carer band.
Free Trial:
Yes

Integrations

No Integrations at this time

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Company Details

Company:
Myfinity Ltd
Year Founded:
2025
Headquarters:
United Kingdom
Website:
carelo.co.uk

Media

Carelo Care Map screen showing a map around Cardiff with many color-coded location pins and a legend for carers, service users, and visits in progress.

Carelo Care Map screen showing a map around Cardiff with many color-coded location pins and a legend for carers, service users, and visits in progress.

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Product Details

Platforms
Web-Based
iPhone App
iPad App
Android App
Types of Training
Live Training (Online)
Webinars
Training Videos
Customer Support
Live Rep (24/7)
Online Support

Carelo Features and Options

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