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Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Roaring Penguin Software offers an ideal email archiving solution for small to medium-sized enterprises. This software operates as an onsite appliance, making it easy to implement. To try out the CanIt® Archiver for email archiving and continuity, simply visit the evaluation page and complete a quick form. It stands out as a cost-effective in-house archiving option, designed to alleviate email-related storage challenges on your mail server. Users have the flexibility to define their own email retention periods, ensuring that all correspondence—whether inbound, outbound, or internal—is securely stored. Furthermore, the software features deduplication and compression capabilities to optimize disk space usage. To protect sensitive information, the archive can be encrypted, minimizing the risk of accidental exposure. Importantly, organizations can customize their email retention policies according to their specific needs. With this solution, businesses can enhance their email management processes significantly.

Description

eGain Mail stands out as a premier web-based solution for managing customer service emails, enabling organizations to efficiently handle substantial amounts of incoming emails and web forms. By ensuring that each customer inquiry is addressed quickly and with professionalism, your business can set itself apart from the competition through outstanding customer service. This proactive approach not only enhances customer satisfaction but also builds a strong reputation in the marketplace.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

eGain Knowledge+AI

Integrations

eGain Knowledge+AI

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Roaring Penguin Software

Founded

1999

Country

Canada

Website

www.roaringpenguin.com

Vendor Details

Company Name

eGain

Founded

1997

Country

United States

Website

www.egain.com/products/email-management-software/

Product Features

Email Management

Data Recovery
Email Archiving
Email Monitoring
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting

Product Features

Email Management

Data Recovery
Email Archiving
Email Monitoring
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting

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