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Average Ratings 2 Ratings
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Description
Call of Service makes it easy to eliminate paper clutter and streamline service scheduling for your field services business. Call of Service is a modern field service management program that makes it easier to track and schedule service jobs, dispatch field service workers, and improve customer service. Call of Service is affordable and offers many features, including appointment scheduling, dashboard statistics and customer details, invoicing and cross verification.
Description
Fieldcode provides AI-powered Zero-Touch Field Service Management that automates complex field operations from request to resolution. With a strong focus on IT and Telecom service providers, the platform brings own engineers, subcontractors, and service partners into one workforce.
At the core of Fieldcode is Zero-Touch Dispatch, which automates routine scheduling and dispatching according to skills, availability, location, priority, SLA requirements, parts, and other operational criteria. Dispatch teams maintain control of exceptions while routine work can move through the service process with fewer manual interactions.
One Workforce gives service providers a common planning environment and SLA view across own engineers, subcontractors, and service partners. SLA + Parts Logistics connects service commitments, escalations, scheduling, and parts coordination, including PUDO processes.
Fieldcode supports IT workflows such as break/fix, IMAC, device swaps, installations, maintenance, and multi-site support, as well as Telecom operations including FTTH/FTTx, CPE, network maintenance, and fault restoration.
Additional capabilities include route optimization, offline mobile workflows, customer self-service, asset and inventory management, AI-powered service actions, and integrations with ITSM, ERP, CRM, OSS/BSS, and other business systems.
Fieldcode is built on 25+ years of IT field service experience and is developed, hosted, and supported in Europe.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Dynamics 365 Commerce
No
Field Nation
No
Google Calendar
Yes
HubSpot CRM
No
HubSpot Customer Platform
No
QuickBooks Accountants
No
QuickBooks Online
Yes
QuickBooks Online Advanced
Yes
Salesforce
No
ServiceNow
No
Integrations
Dynamics 365 Commerce
Yes
Field Nation
Yes
Google Calendar
No
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
QuickBooks Accountants
Yes
QuickBooks Online
No
QuickBooks Online Advanced
No
Salesforce
Yes
ServiceNow
Yes
Pricing Details
$40.00/month
Starter - $49 per month
Growing - $89 per month
Professionl - $159 per month
Enterprise - $209 per month
Customized - on request
Growing - $89 per month
Professionl - $159 per month
Enterprise - $209 per month
Customized - on request
Free Trial
Yes
Free Version
Yes
Pricing Details
$25 per user per month
Fieldcode offers three pricing tiers:
Start: $25 per month per user
Business: $45 per month per user
Enterprise: $65 per month per user
Start: $25 per month per user
Business: $45 per month per user
Enterprise: $65 per month per user
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Call of Service
Founded
2013
Country
Australia
Website
www.callofservice.com
Vendor Details
Company Name
Fieldcode
Founded
2001
Country
Germany
Website
fieldcode.com
Product Features
Appointment Scheduling
Appointment Reminders
No
Automated Scheduling
No
Calendar Sync
No
Client Database
No
Group Scheduling
No
Mobile Access
No
Multi-Location
No
Online Booking
No
Online Payments
No
Recurring Appointments
No
Room Booking Management
No
Building Maintenance
Asset Tracking
No
Commercial Properties
No
Customer Database
No
Dispatch Management
No
Inventory Management
No
Job Costing
No
Job Management
No
Maintenance Scheduling
No
Residential Properties
No
Routing
No
Scheduling
No
Work Order Management
No
Business Management
Billing & Invoicing
No
CRM
No
Employee Management
No
Financial Management
No
Inventory Management
No
Marketing Management
No
Order Management
No
Point of Sale (POS)
No
Project Management
No
Purchasing
No
Scheduling
No
Time & Expense Tracking
No
Training Management
No
Vendor Management
No
Carpet Cleaning
Billing & Invoicing
No
Customer Management
No
Dispatch Management
No
Equipment Tracking
No
Mobile Access
No
Online Booking
No
Scheduling
No
Work Order Management
No
Cleaning Services
Billing & Invoicing
Yes
Client Management
Yes
Dispatch Management
Yes
Inventory Control
No
Job Management
Yes
Mobile Access
Yes
Payroll Management
No
Quotes / Estimates
Yes
Recurring Appointments
Yes
Routing
No
Scheduling
Yes
Service History Tracking
Yes
Work Order Management
Yes
Construction Scheduling
Bid Management
No
Change Orders
No
Gantt Charts
No
Job Scheduling
No
Project Scheduling
No
Rescheduling
No
Staff Calendar
No
Task Management
No
Dry Cleaning
Barcoded Garments
No
Customer Accounts
No
Email Marketing
No
Employee Management
No
Point of Sale (POS)
No
Electrical Contractor
Billing & Invoicing
No
Commercial / Industrial
No
Contract Management
No
Customer Database
No
Electronic Signature
No
Mobile Access
No
Quotes / Estimates
No
Scheduling
No
Time Tracking
No
Work Order Management
No
Equipment Maintenance
Customer Database
No
Dispatch Management
No
Equipment Tracking
No
Inventory Control
No
Job Management
No
Maintenance Scheduling
No
Warranty Tracking
No
Work Order Management
No
Field Service Management
Billing & Invoicing
Yes
Contact Database
Yes
Contract Management
No
Customer Database
Yes
Dispatch Management
Yes
Electronic Signature
Yes
Inventory Management
Yes
Mobile Access
Yes
Payment Collection in the Field
Yes
Quotes / Estimates
Yes
Routing
No
Scheduling
Yes
Service History Tracking
Yes
Time Clock
Yes
Work Order Management
Yes
HVAC
Billing & Invoicing
No
Customer Database
No
Dispatch Management
No
Inventory Control
No
Job Management
No
Maintenance Scheduling
No
Mobile Access
No
Quotes / Estimates
No
Routing
No
Scheduling
No
Service History Tracking
No
Technician Management
No
Work Order Management
No
IT Service
Contract Management
No
IT Asset Management
No
Incident Management
No
Knowledge Management
No
Release Management
No
Self Service Portal
No
Service Catalog
No
Service Reporting
No
Ticket Management
No
Landscape Management
Billing & Invoicing
No
Contract Management
No
Customer Database
No
Dispatch Management
No
Groundskeeping
No
Inventory Control
No
Irrigation Tracking
No
Job Management
No
Landscape Design
No
Mobile Access
No
Payroll Management
No
Plant Database
No
Quotes / Estimates
No
Routing
No
Scheduling & Appointments
No
Work Order Management
No
Maintenance Management
Asset Tracking
No
Billing & Invoicing
Yes
Calibration Management
No
Dispatch Management
Yes
Inventory Control
No
Inventory Management
Yes
Key & Lock Management
No
Mobile Access
Yes
Planning Calendar
Yes
Predictive Maintenance
Yes
Preventive Maintenance
No
Purchasing
No
Scheduling
Yes
Service History Tracking
Yes
Technician Management
Yes
Work Order Management
Yes
Oil and Gas
Compliance Management
No
Equipment Management
No
Inventory Management
No
Job Costing
No
Logistics Management
No
Maintenance Management
No
Material Management
No
Project Management
No
Resource Management
No
Scheduling
No
Work Order Management
No
Plumbing Estimating
Change Orders
No
Commercial / Industrial
No
Cost Database
No
Data Import / Export
No
Fitting Management
No
For General Contractor
No
Overhead Costs Estimating
No
Prebuilt Assembly
No
Quotes / Proposals
No
Takeoff
No
Scheduling
Alerts/Notifications
No
Appointment Scheduling
No
Automated Scheduling
No
Calendar Management
No
Class Scheduling
No
Employee Scheduling
No
Facility Scheduling
No
Group Scheduling
No
Interview Scheduling
No
Meeting Room Booking
No
Multi-Location
No
Online Scheduling
No
Payment Processing
No
Real-time Scheduling
No
Reservations
No
Resource Scheduling
No
Room Booking Management
No
Security System Installer
Billing & Invoicing
No
Customer Management
No
Document Imaging
No
Inventory Management
No
Job Costing
No
Lead Management
No
Quotes / Estimates
No
Scheduling
No
Work Order Management
No
Service Dispatch
Billing & Invoicing
No
Call Center Management
No
Contract Management
No
Customer Database
No
Inventory Control
No
Job Management
No
Job Tracking
No
Mobile Access
No
Routing
No
Scheduling
No
Self Service Portal
No
Service History Tracking
No
Technician Management
No
Work Order Management
No
Tradesman Job Management
Contract Management
No
Customer Database
No
Dispatch Management
No
For Builders
No
For Electricians
No
For Field Service Businesses
No
For HVAC
No
For Plumbers
No
For Roofers
No
Invoicing
No
Job Tracking
No
Payments
No
Quoting
No
Reporting
No
Scheduling
No
Time Tracking
No
Work Order
Contract Management
No
Customer Database
Yes
Dispatch Management
Yes
Inventory Control
No
Job Management
Yes
Preventive Maintenance
No
Quotes / Estimates
Yes
Recurring Appointments
Yes
Routing
No
Scheduling
Yes
Task Management
Yes
Product Features
Field Service Management
Billing & Invoicing
Yes
Contact Database
Yes
Contract Management
Yes
Customer Database
Yes
Dispatch Management
Yes
Electronic Signature
Yes
Inventory Management
Yes
Mobile Access
Yes
Payment Collection in the Field
Yes
Quotes / Estimates
No
Routing
Yes
Scheduling
Yes
Service History Tracking
Yes
Time Clock
Yes
Work Order Management
Yes
IoT
Application Development
No
Big Data Analytics
No
Configuration Management
No
Connectivity Management
No
Data Collection
No
Data Management
No
Device Management
No
Performance Management
No
Prototyping
No
Visualization
No
Predictive Analytics
AI / Machine Learning
Yes
Benchmarking
No
Data Blending
No
Data Mining
No
Demand Forecasting
Yes
For Education
No
For Healthcare
Yes
Modeling & Simulation
No
Sentiment Analysis
No
Route Planning
Capacity Planning
Yes
Drag & Drop Scheduling
Yes
Driver Management
Yes
Emergency Dispatch
Yes
GPS Tracking
Yes
Performance Metrics
Yes
Route Costing
Yes
Territory Management
Yes
Scheduling
Alerts/Notifications
Yes
Appointment Scheduling
Yes
Automated Scheduling
Yes
Calendar Management
No
Class Scheduling
No
Employee Scheduling
Yes
Facility Scheduling
Yes
Group Scheduling
Yes
Interview Scheduling
No
Meeting Room Booking
No
Multi-Location
Yes
Online Scheduling
Yes
Payment Processing
No
Real-time Scheduling
Yes
Reservations
No
Resource Scheduling
Yes
Room Booking Management
No
Service Dispatch
Billing & Invoicing
Yes
Call Center Management
Yes
Contract Management
Yes
Customer Database
Yes
Inventory Control
Yes
Job Management
Yes
Job Tracking
Yes
Mobile Access
Yes
Routing
Yes
Scheduling
Yes
Self Service Portal
Yes
Service History Tracking
Yes
Technician Management
Yes
Work Order Management
Yes
Tradesman Job Management
Contract Management
Yes
Customer Database
No
Dispatch Management
Yes
For Builders
No
For Electricians
No
For Field Service Businesses
Yes
For HVAC
No
For Plumbers
No
For Roofers
No
Invoicing
No
Job Tracking
No
Payments
No
Quoting
No
Reporting
Yes
Scheduling
Yes
Time Tracking
Yes
