mHelpDesk Description
mHelpDesk was created for service professionals by service professionals. It helps modern service professionals grow their businesses. mHelpDesk is a top-rated field service software that offers a complete set of automation tools that allow businesses to manage field technicians more efficiently, book work, manage work orders, invoicing clients, and get paid quicker.
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mHelpDesk Features and Options
Field Service Management Software
Maintenance Management Software
Service Dispatch Software
Scheduling Software
HVAC Software
Landscape Management Software
Plumbing Software
Cleaning Services Software
Work Order Software
IT Service Software
Equipment Maintenance Software
Security System Installer Software
Business Management Software
Oil and Gas Software
Contractor Management Software
mHelpDesk User Reviews
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Average Field Service Management Software Date: Jul 22 2021
Summary: Overall, I wouldn't recommend mHelpDesk. It's a big jump to move to a new software platform, because once you do, you feel stuck. We tried to a good job of vetting software before choosing, but I think mHelpDesk just had the best sales team, and we would have been better going with another platform.
Positive: The price is good. Also, it's nice to have a software that can do scheduling and invoicing, as well as send estimates.
Negative: The company claims it is very customizable, but we did not find the customizable features very helpful. Its customizable, but only in their contained boundaries, and it wasn't what we were needing. We've had consistent issues with our sales tax rates syncing with QB, and it has caused a lot of problems and wasted time. It's also not very user friendly, and the customer service isn't great.
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