isolved Reviews

Summary: I find that isolved is very user friendly and if you are stuck on something or need help, isolved makes it easy to find what you need.

Positive: The software is extremely user friendly. Learn and grow also allows you to learn new skills that you may need to become proficient in isolved.

Negative: I do not have any specific cons that I have found yet.

Summary: Isolved is a very powerful HCM, and in the 4 years of our firm using it I have seen it grow and take user feedback to heart. After having used several other payroll solutions I think we've found the perfect one to grow our business.

Positive: The platform is extremely feature rich - There are solutions for reviews, applicant tracking, and for payroll the in depth earnings/deductions/memo setup means you can make it work for just about any type of business. I love the configuration piece of the back end.

Negative: Although there are several solution, there is still a slight disconnect between different platforms. Jumping to ATS from the core HCM is still very much like going to a different product. They are making strides in the SSO solutions though.

Summary: 10/10 Use it daily and it make HR easy with email sent directly to the employees for any payroll change or Tax change.

Positive: Electronic Flies
Easy Interface
Great CC
Able to control payroll with ease and intergrade commission through excel uploads.

Negative: Limited reporting.
Call in for Special Payrolls.

Summary: There is no other payroll software I feel confident recommending in the payroll industry. Isolved truly is the best of the best when it comes to payroll and time software services!

Positive: It's user friendly, robust in automations and streamlining data, and the Add-Ons are impressive. Isolved works hard to make their product scalable and easy to use for a 2 employee company all the way up to an Enterprise Client with extensive staffing. They've worked hard to ensure their products all interface with one another and, in most cases, involve a SSO.

Negative: The Support from Tickets can be inconsistent. Some tickets can be responded to quickly with an educated contact while others can take months for a response and once that response is received, is not always the highest talent in Isolved to be interfacing around the issue at hand.

Summary: I am very happy with the software and have recommended it to others. I encourage others to look into it.

Positive: I have worked with multiple payroll platforms and iSolved is easy to navigate, offers seamless control of processes with options for customization, and offers a wide variety of product and services. Very satisfied.

Negative: I do think some additional upgrades would be helpful in the Learn and Grow product but they have updated quite a bit lately and it seems like more to come.

Summary: iSolved is as a robust, cloud‑based HCM platform that meaningfully streamlines HR, payroll, time, and benefits by bringing them into one integrated system, which reduces manual work and errors across the employee lifecycle.

Positive: Combines payroll, HR, and time tracking in one system, offers a user‑friendly interface, and gives employees self‑service tools that cut down on HR admin work.

Negative: Inconsistent or slow support experiences, bugs or issues after new releases.

Summary: We enjoy the usability and multi-level functioning isolved provides. We currently use only a fraction of their suite of products but budget each year to implement another module.

Positive: Our dedicated trouble ticket team are on top of any issues and questions we have. I appreciate their fast service and relatable nature. They are communicative and responsive.

Negative: Growing pains as things move around have been a reality here and there but the fact that isolved is growing means great things for their clients.

Summary: Great product and great customer service. I highly recommend. The transition was easy because of the team.

Positive: Offers are great like payroll, recruitment, onboarding, reviews and engagement. Lot's of integration possibilities.

Negative: The overall interface could be better especially for mobile.

Summary: Overall I have felt more and more comfortable using the platform on a daily basis. It has helped me advance my career

Positive: The system is easy to use and the accessibility is great. The system has been easy to learn and grow skills on.

Negative: Not a lot of people know about the system and it can be intimidating if you don't know what you are looking at.

Summary: Overall I'm enjoying my experience on iSolved. The community is nice and the website is easy to navigate.

Positive: I like the nonstop commitment to improving as professionals. I like all the self help tools available to me now. I'm glad to be part of this community.

Negative: I wasn't a huge fan of how long it took to verify my account but I understand that it's necessary.

Summary: Overall the Isolved system is the best software I've used, after 4 other systems in my 8 years working in payroll and HR i will be recommending this for any company looking for a great system

Positive: Easy to use, and easy to find things. The the employee self-service is a great tool and one of the best i've used

Negative: There is still some room for improvement, some menus could use updating and the search function should be able to find anything in the system not just the menu options.

Summary: Has been a positive experience over the 3+ years I've been using the software. Looking forward to the future!

Positive: System has been easy to learn over the years and there are continued updates with the intent to improve the process.

Negative: Sometimes updates cause issues but they get resolved quickly typically.

Summary: I would highly recommend ISolved. It is easy for the business to use, and the employee. As a PEO we can customize it and customers love it!

Positive: - It is customizable
- Great Customer Service
- Easy to navigate
- The setup for companies is easy

Negative: There is so much in Isolved Learn and Grow portion; like all of the videos, sometimes I don't know where to begin.

Summary: We've had a great experience with isolved across multiple implementations. The platform offers powerful capabilities for payroll, benefits, time tracking, and HR management, all within a single ecosystem. What truly stands out is the flexibility of the system and the knowledgeable support team that helps tailor the solution to meet complex business needs.

The user interface continues to improve, and the addition of features like Perfect Payroll™, Advanced Accruals, and Analytics Hub has brought even more value. As a partner, we've also benefited from the isolved Network and PartnerHub, which provide education, tools, and community support.

If you're looking for a scalable, all-in-one HCM platform backed by a team that genuinely cares about your success, isolved is a smart choice.

Positive: Comprehensive functionality across HR, Payroll, and Benefits

Constant feature updates and innovation

Responsive support and implementation team

Strong partner community and training resources

Negative: Some modules (like reporting) can take time to fully master

UI transitions are ongoing but heading in the right direction

Summary: Overall it's been super positive. I love using iSolved and really appreciate the robust learning materials provided to us via the University.

Positive: I love iSolved because it is easy to use and easy to teach my clients to use, even if they aren't the most tech-confident people.

Negative: Sometimes making edits on the time cards can be a little finnicky but I can usually find a work-around.