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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

CRM&Bonus is designed to enhance your store's sales by 10% to 20% within a span of 100 days, while offering an actual discount of under 2%. We support the expansion of Brazil's largest businesses by providing not just a technology platform but also expert CRM consulting services. Our mission is to boost companies' profitability by effectively spreading their fixed costs through the tangible sales growth we facilitate. With our innovative approach, we strive to create significant financial benefits for our clients.

Description

Online customer satisfaction survey software, including CSAT (Net Promoter Score®, (NPS), & Customer Effort score™, (CES 2.0). Nicereply assists hundreds of teams from companies such as Microsoft, Hubspot, Hubspot, and Buffer in measuring and improving their customer service. - Measure Customer Satisfaction, Net Promoter Score (NPS), and Customer Effort Scores (CES) per agent or team, or company-wide - Increase your survey response rate by 200% - View your CRM data and set triggers based there - Get 3x the feedback you get without having to send more emails You can customize both the look and the content of your surveys - Create reports, track KPIs, set goals and create them.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Bitium
Bold BI
Desktop.com
Easyflow
Freshsuccess
Front
Gmail
Groove
Intercom
LiveAgent
ProjectManager
Quickwork
Salesforce
Shopify
Slack
Stackreaction
TeamSupport
Trelica
Truto
Zapier

Integrations

Bitium
Bold BI
Desktop.com
Easyflow
Freshsuccess
Front
Gmail
Groove
Intercom
LiveAgent
ProjectManager
Quickwork
Salesforce
Shopify
Slack
Stackreaction
TeamSupport
Trelica
Truto
Zapier

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$39.00/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

CRM&Bonus

Founded

2020

Country

Brazil

Website

www.crmbonus.com

Vendor Details

Company Name

Nicereply

Founded

2011

Country

Slovakia

Website

nicereply.com

Product Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

NPS

Product Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

NPS

Alternatives

Alternatives

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Delighted

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BizRatings

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