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Description
CISdev is a user-friendly Windows application that allows users to quickly create basic questionnaires following a brief overview. Additionally, it includes a comprehensive array of features suitable for crafting highly intricate questionnaires. You can arrange questions visually on the screen to match the intended presentation of the survey, utilizing a WYSIWYG ("what you see is what you get") format that ensures the correct question type is available for each requirement. This program enables the creation of personalized questionnaires tailored to each respondent's prior answers, quota considerations, or randomized elements. You have the flexibility to design unique layout templates applicable to all question formats. Within the master layout settings, you can specify all visual aspects, including colors, shapes, fonts, spacing, and functional elements. CISdev also supports all languages that fall within the UNICODE standard. Furthermore, its import feature facilitates the seamless integration of questionnaire components directly from Excel or Word, and an interface with Word simplifies the process of copying and pasting information between a Word document and CISdev, enhancing workflow efficiency for users.
Description
Every piece of information within CustomerSure is designed to be actionable. You can identify urgent concerns instantly, engage with customers directly, and disseminate feedback among teams to enhance their performance. CustomerSure enables you to design customer feedback surveys that delve deep into the challenges your brand is facing, extracting essential insights from your customers and allowing you to prioritize what truly matters. Our reporting features simplify the process of demonstrating the effectiveness of your customer feedback initiatives. You can monitor trends in important metrics such as NPS, CSAT, and Customer Effort, while also being able to segment your data for comparisons among departments, regions, locations, or even individual performances. Founded and managed by experts in customer feedback, CustomerSure is backed by licensed NPS consultants, and our software is developed from extensive experience in executing customer experience projects across various industries. This depth of knowledge ensures that you have the tools necessary to truly understand and improve customer satisfaction.
API Access
Has API
API Access
Has API
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$259.47 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
IfaD
Founded
1976
Country
Germany
Website
www.ifad.de/software/befragungssoftware-cis/
Vendor Details
Company Name
CustomerSure
Country
United Kingdom
Website
www.customersure.com
Product Features
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video
Product Features
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video