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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

CISdev is a user-friendly Windows application that allows users to quickly create basic questionnaires following a brief overview. Additionally, it includes a comprehensive array of features suitable for crafting highly intricate questionnaires. You can arrange questions visually on the screen to match the intended presentation of the survey, utilizing a WYSIWYG ("what you see is what you get") format that ensures the correct question type is available for each requirement. This program enables the creation of personalized questionnaires tailored to each respondent's prior answers, quota considerations, or randomized elements. You have the flexibility to design unique layout templates applicable to all question formats. Within the master layout settings, you can specify all visual aspects, including colors, shapes, fonts, spacing, and functional elements. CISdev also supports all languages that fall within the UNICODE standard. Furthermore, its import feature facilitates the seamless integration of questionnaire components directly from Excel or Word, and an interface with Word simplifies the process of copying and pasting information between a Word document and CISdev, enhancing workflow efficiency for users.

Description

Every piece of information within CustomerSure is designed to be actionable. You can identify urgent concerns instantly, engage with customers directly, and disseminate feedback among teams to enhance their performance. CustomerSure enables you to design customer feedback surveys that delve deep into the challenges your brand is facing, extracting essential insights from your customers and allowing you to prioritize what truly matters. Our reporting features simplify the process of demonstrating the effectiveness of your customer feedback initiatives. You can monitor trends in important metrics such as NPS, CSAT, and Customer Effort, while also being able to segment your data for comparisons among departments, regions, locations, or even individual performances. Founded and managed by experts in customer feedback, CustomerSure is backed by licensed NPS consultants, and our software is developed from extensive experience in executing customer experience projects across various industries. This depth of knowledge ensures that you have the tools necessary to truly understand and improve customer satisfaction.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

AWS Marketplace
Microsoft Excel
Microsoft Word
Xero

Integrations

AWS Marketplace
Microsoft Excel
Microsoft Word
Xero

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$259.47 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

IfaD

Founded

1976

Country

Germany

Website

www.ifad.de/software/befragungssoftware-cis/

Vendor Details

Company Name

CustomerSure

Country

United Kingdom

Website

www.customersure.com

Product Features

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Product Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

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