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Description
Transform your company's customer relationship management with CAS genesisWorld, the leading CRM software on the market. This robust solution offers a variety of adaptable modules that align perfectly with your specific business needs. With intelligent integrations, it seamlessly connects to your current systems, ensuring customer data is efficiently captured, updated, and utilized across all departments. Your organization can operate as a unified team, delivering exceptional service that leaves a lasting impression on your clients. Take advantage of streamlined corporate processes and access up-to-date customer information in a centralized CRM platform. Effortlessly manage all customer sales and service data, and make real-time updates from any mobile device while on the go. Leverage current insights to deliver top-notch consulting and services to your customers. Tailor your CRM solution to suit the unique demands of your industry and accommodate your business size, while also creating personalized offers that resonate with your target audience. By doing so, you will enhance engagement and drive growth within your company.
Description
The COVID-19 pandemic has significantly transformed our daily lives and work environments. With the increase in remote work, there has emerged a pressing demand for enhanced communication, collaboration, and adaptability. OpenText™ FirstClass® serves as a robust collaboration platform that facilitates teamwork, boosts communication, and allows easy access to people and information from any mobile device, ensuring that team members stay connected across the organization. As a comprehensive solution, FirstClass is not only cost-effective but also flexible and user-friendly. It empowers both individuals and teams to collaborate effectively toward shared objectives, fostering a collective sense of purpose and introducing innovative methods of engagement. Specifically designed for collaboration, FirstClass provides secure communication, mobile accessibility, customization options, seamless integration with other applications, and dependable archiving, making it an essential tool for any organization navigating the complexities of modern work. Additionally, its user-friendly interface and comprehensive features contribute to a more streamlined workflow, enhancing overall productivity and team cohesion.
API Access
Has API
API Access
Has API
Integrations
Inxmail
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
CAS Software AG
Founded
1986
Country
Germany
Website
www.cas.de/en/products/relationship-management/cas-genesisworld.html
Vendor Details
Company Name
OpenText
Founded
1991
Country
Canada
Website
www.opentext.com/what-we-do/products/specialty-technologies/firstclass
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Product Features
Collaboration
Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing
