CAS genesisWorld Description
Transform your company's customer relationship management with CAS genesisWorld, the leading CRM software on the market. This robust solution offers a variety of adaptable modules that align perfectly with your specific business needs. With intelligent integrations, it seamlessly connects to your current systems, ensuring customer data is efficiently captured, updated, and utilized across all departments. Your organization can operate as a unified team, delivering exceptional service that leaves a lasting impression on your clients. Take advantage of streamlined corporate processes and access up-to-date customer information in a centralized CRM platform. Effortlessly manage all customer sales and service data, and make real-time updates from any mobile device while on the go. Leverage current insights to deliver top-notch consulting and services to your customers. Tailor your CRM solution to suit the unique demands of your industry and accommodate your business size, while also creating personalized offers that resonate with your target audience. By doing so, you will enhance engagement and drive growth within your company.
CAS genesisWorld Alternatives
Brandwatch is a leading Social Media Management and Consumer Intelligence solution that empowers over 5,000 of the world's most admired companies to understand and engage with customers at the speed of social. Brandwatch offers one of the most unified social media management platforms around. You can discover, attract and engage with customers, and connect social data to what you already know, across departments and channels. You will love the easy-to-use interface, backed by our dedication to stellar support. Its Consumer Intelligence solution offers AI-enriched data from over 100m social and online sources helping data-driven organizations better understand how consumers feel about their brands, products and industry trends and topics.
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SurveyLegend is the next generation of online surveys -- engaging, platform-independent, & beautiful. We empower individuals and companies to create beautiful, mobile-friendly surveys.
You can create stunning surveys, forms and polls, polls, voting and questionnaires, NPS customer satisfaction, customer experience surveys, employee satisfaction surveys... using your computer or tablet. You can also customize the look of your survey with eye-catching graphics that are informative.
Drag and drop is all you need to create questionnaires.
It's never been easier to listen to customers, measure employee satisfaction, manage client experience, and maintain student & employee engagement.
SurveyLegend is used by thousands of people all over the globe, including amazing companies like L'Oreal and Universal, Harvard, Greenpeace and Airbnb, as well as individuals and start-ups like CocaCola, Roche, Sony, Universal, Harvard, Greenpeace and Greenpeace.
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Genesis
With more than 15 years of experience in the IT services sector, we specialize in creating software applications and mobile apps for clients globally. Genesis stands out as a premier web design agency, renowned for crafting innovative and effective websites that truly embody your brand identity. Our expertise extends to IT consultancy, particularly for various domains within the IT sector, focusing on web applications. We provide comprehensive and feature-rich professional ecommerce solutions, covering every facet of your online shopping experience. Furthermore, we excel in developing highly interactive and engaging websites using the WordPress CMS, among other platforms. Our services also include assisting customers with domain name selection, registration, buying, selling, trading, and transferring. We implement search engine submission strategies to enhance the likelihood of achieving high rankings in search engine results pages. As a leading technology solutions provider with over 15 years in the industry, we are committed to delivering exceptional results for our clients worldwide. Our dedication to innovation and quality ensures that we remain at the forefront of the ever-evolving digital landscape.
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PureSocial
Enhance your Genesys Contact Center by incorporating social media and digital messaging with PureSocial, a cloud solution designed to provide a fully omnichannel experience. This integration allows you to broaden the functionality of your existing Contact Center significantly. By leveraging advanced features, you can elevate customer satisfaction and boost agent efficiency. With PureSocial, you can seamlessly add platforms like Twitter, Facebook, Instagram, YouTube, LinkedIn, Messenger, SMS, and WhatsApp in under a day, all with just a few simple clicks within your Genesys Cloud environment. This swift integration empowers your organization to stay connected with customers across various channels, ensuring a modern and responsive communication strategy.
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Integrations
Company Details
Company:
CAS Software AG
Year Founded:
1986
Headquarters:
Germany
Website:
www.cas.de/en/products/relationship-management/cas-genesisworld.html
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Product Details
Platforms
Web-Based
Windows
iPhone App
iPad App
Android App
Types of Training
Training Docs
Live Training (Online)
Customer Support
Business Hours
Online Support
CAS genesisWorld Features and Options
CRM Software
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
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